Grimm's Hotel am Potsdamer Platz

Really liked this hotel. You can catch a lot of trains from this location. Easy access to different parts of the city. The interior is a bit basic so more appropriate for a business traveler but pretty clean. Overall I’m happy with my stay. The staff were always helpful and gave me some great tips.

Paid in full when booked .On check in and check debited me full amount again, with no apology. Breakfast wait 10-25 mins every day and very poor buffet with no hot food as always empty. Booked double room and had to press hotel as put in twin.TERRIBLE

The hotel is places conveniently near Potsdamer Platz and you can cover all major Berlin highlights by foot from it. Parking is nearby in a public parking garage charging 20 EUR/ day amd subway is also nearby, if the need for public transportation, The nice catch is that the hotel is themed, every floor and room depicting one of the Grimm’s fairy tales. Ours was Sleeping beauty. The hotel has a small terrace on the top of the building where you can enjoy a drink in the evening. Breakfast is diverse, with a lot of cold and hot dishes. We visited during Easter, where they even had colored eggs, Osterpinze (specific Easter bread) and chocolate eggs at breakfast😍. The hotel also has a restaurant with German and international dishes. I was not too impressed about the wine options though, but this is really the only criticism I have.

I have literally zero complaints. Staff were friendly and check in/out took seconds. 10 minute walk to Potsdamer Platz. 2 subway stations within a 5 minute walk. Room was clean, water pressure amazing, loved that I had a balcony! Waterkettles available on request. Gym was small, but well equipped with a lovely view!

Overall we enjoyed our 3 night stay here at Grimm's, all the staff were professional and polite. Our room was cute and functional, loved the balcony for fresh air. The balcony came into its own as the aircon was weak/non-existent however according to reception it was working as it should, a new eco friendly system. Not pleasant waking up in a stuffy warm room and needing to open the balcony doors to let cool air (and noise and mozzies) in. The young women who served us at our dinners were very friendly and helpful, their English was wonderful where our German was woeful. The food was fine, only comment I would make was a steak was asked to be medium rare, it came out practically blue, I couldn't finish it. Not a problem, I ate everything else on the plate and had dessert, I wasn't deprived. The location is close to parks and public transport, only a short drive to Berlin Main Station, walkable distance to the city and sites. Would we stay again? Probably not as we really didn't enjoy their air con system. We don't expect icy rooms as other nationalities do, however don't enjoy being unable to sleep because of warm rooms.

Overall, The Grimm was ok; however, the hotel DOES NOT have air conditioning. The website stated the hotel has air conditioning but it does not. We contacted the front desk and someone came to “check the system”, but it did nothing. Over the 5 nights we stayed at The Grimm, I adjusted the thermostat to both very high and very low and this made no difference in the room temperature. If you try to open the windows, it is VERY LOUD outside at all hours if the night making it impossible to sleep. The front desk claimed the “air conditioning system” for the hotel is not actually a “true air conditioning” but is rather dependent on outside temperatures. No vents or fans are used in this system. If you want air conditioning and a quiet hotel, book elsewhere. We asked for an isolation fan to move some air with in our room, but the front desk told us they did not have any