Cityhotel am Ku’damm

very nice place cheap hotel and good stay!

So old fashioned and dirty facility. Not clean. Terrible place to stay for the money value. Never recommend it only except for the location which is just close to the metro U-bahn.

相當不滿意，最差，沒有之一，服務態度極度惡劣，不友好，前台不會英文，攜程代為退房，第二天取行李讓，前台不是24小時，昨天前臺中午12點關門還房卡已經沒人，今早還房卡，前台向住客索要70歐元房費告知攜程處理前台還説不同意還要70歐元現金並且拒絕信用卡付款，威脅超過中午12點不拿走行李還要再收取70歐元，也就是一天時間想要收取行李寄存140歐元，簡直是黑店，還有歧視嫌疑，全球酒店第一次遇到

İst nichts für menschen mit platz angst

I will start with the positives, Breakfast was ok and location was good. Unfortunately the room was terrible, the first room we had, had leak in bathroom. We were moved, next room looked dated, no kettle or working Tv (was told to use Tv through my phone, what’s that all about!) We all got bitten (I assume bed bugs), and the extremely large window opened all the way, without having bars or some safety device on (would of thought being a family room was a must!). The hairdryer couldn’t be moved out of bathroom, and there was no plug in bathroom to plug it in anyway, so just a useless decoration really. I consider myself a realistic guy, and understand that standards aren’t always the same as you get at home, I queried some of these points with the owner/manager (not sure which), but he was about as much interested as I was about needlepoint! All in all the room and the and decor is dated and dirty, it needs to be modernised! My last point is that I didn’t pay attention to the negative reviews, but they were all correct, book at your peril, and good luck ! (Ps Berlin as a city is lovely, I recommend a bus tour and seeing Brandenburg Gate)

Firstly, there are no safes in the rooms as stated in the hotel's information. I asked at reception and they are looking for a new provider. The gentleman on reception will kindly let you use the hotel safe but you will have to do an itinerary each time you leave or collect your items which includes counting out any money you leave. This can be time consuming if you have a quite a few things. By the end of the holiday we left the items in the room as the reception is not available twenty four hours a day, as it should be as stated in the hotel information. If you have items in the safe you will not be able to collect them while the reception is closed or leave items. The doors between the room and the connecting corridor are not fit for purpose. They seem to be made solely of wood with no noise cancelling properties letting all noise through. All noises can be heard in your room, from housekeeping shouting outside the room at 8:30am to large groups of teens running and shouting in the corridors at all hours. The good points of the hotel are the location and the beds were quite comfortable.