Hotel Helle Mitte

The hotel is located in a modern region which offers a number of restaurants, bars and cinema, also an indoor climbing center. However, the room amenities appear poor. There is no air conditioning in the room and it was hot inside. The fridge is inside a shelf and you cannot open the door. The bathroom had no light or I guess it did not work. The receptionist was no more there after 8pm and before 9 am. There is no more breakfast option possible. But you can find bakeries in your he vicinity.

I knew things were odd the second I had trouble finding the door. The hotel is located in a shopping centre - so points for metro connection and being right on top of bars and a movie theatre, despite this leading to a good bit of noise during the night. Points deducted for everything else. Despite traveling for business and my company having paid for my trip, the rude man at the front desk tried to make me pay out of pocket for my room until I showed him the confirmation emails from my company. As for my room, it had the size of a North American dorm room, enough cigarette burns in the wall to make an ash try blush, and - as a nice touch - the hairdryer dangling into the shower (though, this was rectified by putting it back on its convenient shelf). On a personally opiniated note, the furnishings were also rather drab, giving all the stylistic trappings of, at least to me, crippling depression. The carpet had odd stains on it that I dare not try to identify, and I dared not walk around barefoot. The cherry on top was when I tried to check out the next morning, only to find nobody at the desk and not even a key drop present. After waiting around for half an hour, I dropped my key and a small note on the front desk, which is quite literally a small desk in the middle of a cramped hallway. Truly an experience I won't forget, and one that makes me happy I am staying at a different hotel for my second night in Berlin!

We did not receive a very warm welcome and the reception is on first floor and the elevator was not operating after 6pm so had to carry bag up stairs.