Sorell Hotel Arabelle

7 mins walk from train station, very good location with restaurants, clean n comfortable , good breakfast too

Schlecht deutsch sprechende Mitarbeiterin, der es kaum möglich war, uns das Öffnen der Eingangstor zu erklären. Weiterhin hat die PIN am Eingang nicht funktioniert. Auch bei einer Gästin, die kurz nach uns kam. Zum Glück konnten wir ihr die Tür öffnen. Hotel nur sehr bedingt für Nichtschweizer zu empfehlen.

瑞士酒店都偏貴，前台服務人員態度也一般般，衞生倒也乾淨，早飯沒有去吃，位置離車站比較近，就感覺各方面都中規中矩

Perfekt für Geschäftsreisende, selbst-check-in unkompliziert.

The staff was very rude. But the worst—the reception desk has no one manning it after 4 pm until 7 am the next day. ( we did not know this when we booked it). They deactivated our room keys by mistake and it was hellish try to get new keys remotely. No staff on site is disqualifying in our opinion. We’ve never stay anywhere that didn’t have 24 hour staff. Do NOT recommend.

Stayed for 1 night. Nice place to stopover for us. We arrived at 1pm and there was a lady at reception. You can still self check in on the computer provided which was simple. We stayed in the next building behind which was literally down a pathway. When reception isn’t in/later in the day, you let yourself in with your key card on the main entrance and on the building entrance so very secure. A free Bern travel pass is included with the stay. They give you a code and you download the app which gives you information about the city. Room was a nice size and clean. Little kettle with tea and coffee, small tv, built in hair dryer and shampoo/body wash provided. Good location to the bus stop which was across the road and then 5min bus to the main train station. However if you come by train with luggage, take the bus! Maps told me it was less than 10mins away so we thought we would walk. Big mistake. It’s up a hill, quite a steep hill. n Breakfast was nice with a good selection of hot and cold food; cereals, yoghurts, fruit and pastry. Juices, coffee machine, hot chocolate and Ovaltine!