Hotel Régina

The hotel has a couple of positive aspects. Its central location is very convenient for exploring the area, and the room was warm and clean, which is always a plus. However, these positives were overshadowed by several frustrating issues that need urgent attention. One major problem is the parking. Customers are not told beforehand about the impossible parking situation. The parking is on an extremely tight and narrow street, making it nearly impossible to access unless you have a very tiny car. Many guests, like myself, book thinking parking will be straightforward, only to discover the reality upon arrival. This critical detail should be disclosed upfront to avoid misleading customers. Another issue is accessibility. All the rooms are on higher floors, but there’s no lift. Carrying luggage up multiple flights of stairs was exhausting, and for anyone with mobility challenges, this would be a serious problem. The lack of transparency about this is disappointing and unacceptable. Safety was also a concern. The lights in the room were dangerously flickering on and off without being touched, creating an unsettling and unsafe atmosphere. This should be addressed immediately, as it poses a risk to guests. While the room was clean, it was uncomfortably small, offering barely enough space to move around. The hotel has potential, but the management needs to address these significant flaws. Better communication about parking and accessibility, along with urgent safety repairs and improved room functionality, would make a world of difference. Until then, I cannot recommend staying here.

Accoglienza al top da 10, camere buone , hotel è in ristrutturazione quindi non si presenta al massimo, ma il personale contribuisce ad allietare il soggiorno aperitivo nel giardino offerto. L'accesso al posto macchina risulta un po' difficile ma con un po' di pazienza si riesce a parcheggiare da consigliare per chi vuole visitare Besançon.

Un hâvre de paix en plein centre ville, une hôtesse pleine de dynamisme et d'attentions pour ses clients, un jardin improbable, des chambres refaites à neuf toutes différentes et propres, des prix très abordables, un hôtel style greenwich village !!! !! A découvrir, plutôt en été pour profiter des extérieurs. Parking limité, à prévoir avec la Responsable.