Hotel Derby Greens

Worst hotel ever. The service was not at all good there was no food not even the tea when asked to serve food they said to order it from zomato

I am writing to express my deep disappointment and frustration regarding my recent stay in derby green bhopal. During my time at your establishment, i encountered numerous issues that greatly affected my experience. Firstly, upon checking into my room, i immediately noticed that it was not up to the standards i had expected. The room was unclean, with dust, dirt & small cockroaches present in various areas. The bathroom lacked basic toiletries and was in need of maintenance the flush was not working & water from the tap was leaking. The room ac was not working this was particularly disappointing as i had made an immediate twice complaint to the hotel & make my trip staff but no action was taken. This made it extremely difficult for me to get a good night's sleep and added to my overall dissatisfaction. I was traveling with 2 small kids their basic requirements like milk, coffee & tea derby green was unable to be fulfilled because there was no restraunt so for every small requirement i have to run in the market & service i received from your staff was consistently poor. They seemed disinterested and unresponsive to my concerns, and their lack of professionalism only added to my frustration. I had hoped for a more pleasant and attentive experience from your team. Given the circumstances, i believe it is only fair to request a refund for my stay at your hotel. I understand that mistakes happen, but the combination of these issues greatly impacted my overall experience and left me unsatisfied. I kindly ask that you address these concerns promptly and take the necessary steps to rectify these deficiencies. It is my hope that your hotel will make the necessary improvements to prevent future guests from experiencing similar disappointments. Thank you for your attention to this matter, and i look forward to a satisfactory resolution.

Hotel was too bad. not clean. no one was staying there. Phtos was different and reality was too much different. Very unhappy. very dissatisfied.

It was a good property. With all the amenities available and well in touch with the city yet isolated for a proper day out. Rooms were pretty clean and neat.

Hotel rooms were spacious but no housekeeping facilities, no room cleaning done on daily basis as i was there for 3 days. Food was not available at hotel need to order online from outside.

Room space was very nice and sadly its the only nice thing they have. Their service *** told that ac has not been serviced from many years and thats why i have fo change 5 rooms in 2 days. Bathrooms are decent. When i asked them to change the linens and pillow cover the service boy just overturned the already used pillow cover and bedsheet. Food is expensive they charge 20 rs for a bottle that is not even a sealed bottle