Hôtel du Palais Biarritz, in The Unbound Collection by Hyatt

Проживание в отеле было комфортным, но служба обслуживания номеров позволяла себе три дня забыть о вечернем сервисе. Постельное бельё меняли раз в три дня…, но улыбаются и вежливо обещают .

全新裝修，乾淨安靜，服務意識強，餐廳無敵海景，沖浪愛好者的天堂

Okay, full transparency: I had zero clue about Hotel du Palais until we booked it for our honeymoon on a whim. And let me tell you, it was the best decision ever. From the moment we arrived, Maelle at the front desk made us feel like absolute VIPs. She showered us with personalized recommendations, and basically just made sure our entire stay was magical. The concierge team were equally amazing, helping us plan day trips and securing reservations at the hottest spots in town. Honestly, the service here blew even the Vendome in Paris out of the water – it was that good. The hotel itself? Mind-blowing. Picture this: a blend of old-world elegance and modern luxury, with bright, sunlit rooms and breathtaking ocean views. The pool and spa were like a scene out of a movie, and the service? Top-notch, hands down. The spa staff pampered us silly, and the poolside service was impeccable - think refreshing cocktails and delicious bites delivered right to our lounge chairs. But let's talk about breakfast. Made-to-order omelets and the works for a buffet bar. We honestly couldn't get enough. Hotel du Palais sets the bar high. It's officially become our all-time favorite Hyatt, and I can't wait to go back. If you're looking for a hidden gem that'll make your vacation unforgettable, this is it.

Gorgeous, chic hotel with old world charm. Wonderful staff. Super comfortable rooms. Delicious fruit and champagne in our suite. The spa is lovely- with a terrific Hamam. The breakfast was good, not amazing. But the room where it is served is incredible- with an amazing view of the ocean. Great location. Highly recommend.

This property has seaside luxury hospitality perfected to a science. The rooms are beautiful, food is incredibly delicious and most importantly, every single person here takes care of you as if you were a family member! the combination of this beautifully palatial setting and zero pretentiousness / perfect professionalism made our stay extremely memorable.

Our stay at the Hotel du Palais was an absolute dream. Upon arrival, we were upgraded to an oceanfront room, which was nothing short of breathtaking. We arrived on my husband's birthday and walking in to this view was the perfect surprise! All of the staff were warm, welcoming, and went out of their way to ensure we had a memorable experience. A special thanks to Emma from the concierge team, who helped us with both a restaurant reservation and arranging a rental car – her assistance made everything so easy. We highly recommend having dinner at La Rotonde, where the food is delicious, and the setting is simply elegant. A drink at the Bar Napoleon III is also a must – the atmosphere is cozy and their cocktail menu is fantastic! We spent some relaxing afternoons by the pool, enjoying the ocean views from the lounge chairs, which added to the overall luxurious experience. If you can, we also recommend 1/2 day trips to St Jean de Luz and St Jean Pied de Port. Two adorable villages (very different from each other), and easy drives. We couldn't be happier with our stay, and hope to return one day!

Wonderful property, great food, lovely spa! The eggs benedict were to die for, amazing views all around, great staff that were sunny and very helpful. The room was well appointed (finally an iron in the room!) and luxurious. Expensive but lived up to it!

If you are looking for a beautiful civilised sophisticated hotel in a superb position right next to the sea in a small town that is still relatively unspoiled, look no further.

A real palace from Napoleon’s time. Great restaurant and bar. Service and outside and inside pool. Overall exquisite property