Sofitel Biarritz le Miramar Thalassa Sea & Spa

L’hôtel est super bien placé et très reposant . La vue est superbe. L’hôtel mériterait une petite rénovation , mais tout le reste est super . Nous avons passé un magnifique séjour et le personnel est très à l’écoute et gentil.

Sofitel Biarritz - July 2025 Overall the hotel was quite nice. Our room was clean and comfortable, all amenities you need for a pleasant stay. The staff were friendly and helpful when checking-in. The outdoor pool was also clean. Generally, the hotel was showing signs of needing some refreshing (e.g. rust and peeling paint). Unfortunately we had a very disappointing experience at the spa and would definitely not recommend. My partner is not the type to complain but he said his massage was terrible. The spa therapist had poor technique (my partner described it as being similar to someone slapping on suncream) and they ran out of massage oil causing a lot of friction and discomfort. Very disappointing and unacceptable given the treatment cost of €135. We had pre-paid for the treatment and tried to give feedback when checking-out of the hotel, however the receptionist said it was her first day and did not know how to handle the complaint. The general spa facilities were average, I expected much better based off the hotel’s website. At nearly £300 per night, I generally think the hotel is overpriced.

Thanks for the wonderful stay. Beautiful hotel in a beautiful place right on the water. The bedding was luxurious.

The area is absolutely beautiful the location the hotel is excellent however I think needs some keep up. The whole structure is getting old and needs some maintenance. The parking it cost €30 a day.

Lovely stay at the Sofitel, Biarritz Everything about our stay has been perfect! The staff are really friendly and professional, and the room is great. The bed is so comfortable too. The restaurant accommodated us for a late supper last night and it was a magical experience with a gorgeous sunset view.

This hotel is perfect to enjoy this city. The staff are amazing and they are always welcoming. They have a great service specially with the kids. The room is very nice, quiet, comfortable and very clean.