Windsurfer Resort

外面環境不錯，可以早上去散步，但必須要有車，如果冇揸車，交通真的很不方便，買東西亦要行到很遠，房內如圖，清潔一般，有小蟑螂，第一晚到時，忘記了清潔，之後有即時清潔返，服務態度還好~

飛機晚上到，酒店沒有服務員了，發給你密碼自己開大門，自己取鑰匙進房間，我定的3人間，衹有一個大床，沒有加床，沒有床具，櫃子裏就一床被子，黑乎乎的，也沒有被罩，最後打電話才送來3個單子，湊合一晚，感覺極差。第二天找他們理論，他們説澳洲就這樣，一副你愛住不住的樣子，還説就不喜歡攜程的訂單，因為密碼發手機短訊發不到，我説你不喜歡攜程就不要用攜程平台了，他們説攜程找的他們，我也是醉了

Convenient locations. Near shops and little cafes. Pleasant stretch of beach out front. The unit needs some updating including better stove , dishes , couch. TV worked fine for casting. Pls replace the plunger coffee pot. Two level place. Two balconies. View towards pool and spa pool from kitchen window. Couldn’t get the AC/heater inverter to work in the living room. The one in the bedroom works, but has a rattle . Blankets and light quilt could use a good cleaning pls. We checked in after hours, and got in easily enough. We were there for the Gold Coast Marathon. Would have been more convenient if we had 2 separate keys etc (but we didn’t get around to asking if available). Elevator needs work - with the doors sometimes opening and closing 4 or 5 times before going up. Parking garage was convenient . Did not see any Welcome Pack as per description in the paper given to us. No milk for the first night for example. There were some old packs of coffee and tea on the counter. Laundry machine looks new. Shower was fine and a little bottle of shampoo/conditioner was provided. We could hear other rooms from time to time but not noisy. I would like to see a better lock on the door aside from the simple door knob one. In fact, a staff member started walking in one day without knocking - which was improper. He didn’t knock but mumbled something about thinking we had not checked in (yet we had checked in the night before). I I think I read about that problem in another review below. Best a guest’s privacy and security is assured pls. Seemed very weird…no knocking and all. We had booked late for the Gold Coast marathon… not sure if we would book again… good for a quick average stay I suppose. There was a double bed, and 2 single beds and a small sofa. The 2 single beds are jammed in at the top of the stairs, in the room next to the bedroom. We stayed for 2 nights.

On arrival in mid afternoon door locked and no reply to buzzer fortunately a permanent resident called manager. Apartment was very basic but met our needs it needed a really good clean surfaces somewhat clean but we did some cleaning ourselves to make it comfortable. Screen door fell off on first use vent in bathroom roof not working miss matched crockery etc 3 frypans only one useable rest so rusty!! Door handle on slider fell off on first use.

Do yourself a favour and read the negative reviews for this place before booking. They are not wrong! It's run by the rudest people you'll ever meet. Our family had multiple issues with the accommodation and were treated like absolute garbage by the manager. Zero stars.

We raised several concerns with management and they became extremely uncivil. It made our family vacation very unpleasant so we left the property 2 days early and found accommodation elsewhere. It wasn't worth the stress.