Best Western Plus Clocktower Inn

It was alright just not what I expected from the pictures

This hotel sits on a main street and you’ll hear loud trucks racing & police sirens throughout the night. If that’s not enough to keep you up, the doors of the other rooms & stairwell slamming shut will definitely help! Soft closures are definitely needed. Second, my SUV with a storage box on top could not fit in the parking assigned to us due to a low clearance area. I had to ask for a different room. The confirmation email does state that large vehicles will have parking issues but they should change that to “SUVs and pickup trucks may also have issues” or state the clearance requirement before confirming the reservation. Lastly, my email confirmation of the reservation stated a room charge of $122.80 but my checkout email stated a room charge of $133.60. I didn’t notice this until returning home. The room was clean & beds comfortable but due to the issues mentioned above, I won’t be staying here again.

I would like to thank Scarlett Martinez for her above and beyond service. After check-in on July 4th eve, we quickly realized the we could not park our oversized vehicle on the property. We have a SUV with a Thule and tow a camper. Scarlett called a nearby BW she knew had oversized parking. She handled the cancellation/rebooking with speed and expertise. Her friendly and kind service was outstanding!