Hyatt Place Biloxi

Friendly staff. Nice cafe/bar. Pool looked nice although we didn’t use it. Grounds are nice. Room was clean and comfortable. Good value.

Arrived after 9pm for check in to an empty lobby. No one at reception desk, no notice of where anyone was or steps to take nor no bell to ring for help. After an extended wait a kind lovely lady appeared annd began checking me in and almost immediately another lady did as well. I paid for an upgraded room with a view when I made my reservation. Upon entry discovered my upgrade bought me a view of reception awning and parking lot in the general direction of the beach but you could not see with so many oaks directly in line of view. I was too tired to ask for room change. I then took a shower in the well light bright fresh bathroom and discovered while there was shampoo and conditioner the large refillable body wash was empty. So I just used shampoo. No biggie. Bed had great solid quality linens but the mattress those linens were on has not been regularly

Had a group of 31 - 13 rooms. Lynn - front desk manager - was very rude. One room had a porno magazine in a drawer. One room had bed bugs and fleas and they wouldn’t change the room until maintenance verified the issue a day later. Lynn told our group we needed to take our trash to the dumpster out back. Talked to the GM who was just as rude and never apologized for anything.

Pool was very dirty Pictures on website were very deceiving pool towels were disgusting I paid for the view it was the cemetery not the beach

Unfortunately the pool was not reopened after the storm

Staff was very friendly and breakfast was amazing