Hyatt Place Biloxi

It was really a nice room.. Hate we couldn't stay for a extra day

Every single staff member was exceptional. The free breakfast is a whole buffett & was excellent! Pool is nice. Everything was very clean.

Disappointed in this hotel. For the price, it was at best average and would not accommodate us when we arrived an hour before check-in even though the clerk said they had rooms available but would have to charge us an extra $50 for early check-in.

Breakfast was great, and the room was clean and comfortable. The elevator just took forever, and it made things inconvenient when you were staying on the 6th floor.

I enjoyed my stay at the Hyatt Place. Perfect location. Front desk staff were friendly & as accommodating as they could be. FYI there is only 1 front desk staff to welcome & sign in guests, answer the phone, sell snacks & drinks & take food orders. Great place. Bad situation

Pros: Nice hotel, easy to get to, close to casinos Cons: No microwave in suites, jacuzzi did not operate properly

We enjoyed our stay. The hotel was nice and breakfast was good. Pool area was not kept up very well, not enough chairs.

I just had to take a minute and acknowledge the young lady who worked on 5/27/2024 afternoon. I can’t remember her name but she was on duty when we arrived at 3. She was AMAZING! Unfortunately, the hotel seemed to be short staffed and she was working the bar, making Starbuck’s drinks, taking orders for the restaurant, selling ice cream, checking in guests, and assisting customer with extra towels. She never ignored ANY guests; but, politely informed each of them that she would be with them in just a second. She was going in so many circles, she started making me dizzy; lol. But, she kept a SMILE and a POSITIVE attitude. She never complained or make any facial gestures that she was getting agitated. Plus, she said she’d only been there 3 months; the the way she was handling everything seemed like she’s been there three years. I thanked her for being so PLEASANT and maintaining a POSITIVE attitude through it all and just wanted to let her know that GREAT CUSTOMER SERVICE like that goes a long way. We will definitely be returns recommended this hotel because of her. I wish I could remember her name; but she was AWESOME!!!!!

The hotel and facilities were great but it is in a quite isolated area with no other dining options in a walkable distance. We managed to cross the road to get to the beach which is nearby but risky to get to! We had a Caesar salad and a bottle of wine in the hotel bar which saved the day.