Kamuela Villa Lagoi Bay Bintan

Great villa!! I’ve got the deluxe one for 2 pax, and it’s HUUUUUGE! Loved the service too. Tbh I texted them the night before about transport from the ferry the replied me in no more than 10 mins. The best part was I didn’t realise that Indo time is 1 hour behind sg, it rly only hit me when we reached bintan and my iphone time changed LOL. BUT — after communicating with them while aligning the ferry, the pick up was already there by the time we were done picking up our luggage! Looooooved the service, we genuinely stayed in the villa most of the time. And not sure why people are complaining about the food — I found it pretty good.

Overall, it was a decent stay. Location wise, the villa was just located next to a Plaza which had some restaurants. Also, the popular Warung Yeah is just a 5 minutes walk away, making it very convenient. However, cleanliness and pest control can definitely be improved. There were many bugs around. Also, during the 2 nights that we stayed there, there was a bat in the villa which soiled the area. It was nice that there was a private pool, but the tiles were already broken, making it rather dangerous as it might cut someone. Cushions were also not cleaned properly.

Villa is large and spacious, but felt old and not well-maintained. Upon entering the villa, we were immediately greeted by many dead leaves scattered all around the pool deck and floating on the pool. Floor also felt dirty, so we wore our slippers everywhere. The shower is outdoors, which meant we had to bathe with our slippers on. Bathtub’s drainage was not working despite a technician being sent over. With the pool brightly lit at night, we could see many impurities floating around inside + I swam head on into a FROG while trying to enjoy the pool at night. Breakfast was edible but unimpressive, and the latte tasted like water. We stayed in the Deluxe Suite Villa but our villa did not match the photos online. One good point about the villa is its location - it’s the closest accommodation to Plaza Lagoi, which has some good options and marts, and Lagoi Beach, which is beautiful at sunset and very clean. Overall, would not recommend this to family and friends unless they do a major revamp/vastly improve on their maintenance.

A peaceful retreat at Kamuela Villas Bintan. I love the bathtub! The private pool is clean and perfect for relaxing. Friendly and helpful staff made the stay even more enjoyable!

Kamuela Villa is a quiet and private stay for us to unwind during our stay. A few minutes walk to Lagoi Beach. Staffs accommodate to our requests timely, thank you! Kamuela also has a taxi service to toyris location and our driver reccommended excellent food at the hawker and in the village area.

Room, bathroom and swimming pool are very nice and clean. Our driver salamat is friendly ☺️ We will come back next time.