Laguna Bintan Resort, Jalan Teluk Berembang, Sebong Lagoi, Bintan Resorts, Bintan Regency, Bintan, Riau Islands, 29155, IndonesiaVisa hotellinformation
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1 natt
Gästrecensioner
4.5/5
Utmärkt
223 recension
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Verifierade recensioner
Läge och interiör4.6
Bekvämligheter4.4
Service4.5
Renlighet4.5
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Alla recensioner(223)
Positiva recensioner(214)
Recensioner med foton/video(121)
Utmärkt strand(35)
Utsökt frukost(26)
Utmärkt pool(22)
Utmärkt för barn(15)
Erbjuder upphämtning/avlämning(11)
Nära stranden(9)
Konstig lukt i rummet(5)
Utsökt buffé(5)
Negativa recensioner(9)
Glenda M
Enrumssvit Queen
Bodde på jan. 2025
Par
1 recension
5.0/5
Enastående
Publicerades 1 feb. 2025
We had an absolutely perfect stay in Cassia Bintan. The staff were all welcoming and friendly. We got an upgrade in our room from single bedroom to loft type 🫶🏻 Terima kasih! The room was clean, comfortable and well equipped kitchen. We will definitely be back but this time on sunny season 😉
Översätt
6/7
Svar från boendet: Hi Glenda,Thank you so much for your wonderful feedback! We’re thrilled to hear that you had a perfect stay with us and that our team made you feel so welcome. We’re glad you enjoyed your room upgrade and the comfort of the space. It’s great to know that the well-equipped kitchen added to your experience!We can’t wait to welcome you back during the sunny season for another amazing stay. Terima kasih and see you again soon!Cheers!Erlia
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Ningxin
Ett sovrum Svit Tvilling
Bodde på jan. 2025
Familj
3 recension
4.7/5
Otroligt
Publicerades 7 jan. 2025
This apartment-style accommodation offers the luxury of a private beach, making it an ideal getaway. The receptionists, Gazza and Tasia, provided exceptional service during the check-in and check-out process. They went above and beyond by assisting with reservations at the Banyan Tree restaurants, ensuring both transport and seat arrangements were seamlessly taken care of.
The dining experience at Treetops and Saffron was outstanding—every dish was splendid and memorable. The private beach was immaculately maintained and pristine, offering a relaxing environment. My child especially enjoyed playing in the soft, clean sand, making it a perfect family-friendly destination.
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Översätt
Svar från boendet: Hey Ningxin, Awesome to know you loved the serene charm of our private beach and found the service from Gazza and Tasia exceptional—they truly go the extra mile! Great to hear or Eat and Drink at Treetops and Saffron left such a memorable impression, and that your little one enjoyed the soft, pristine sands. Come back soon!Be cool with Cassia,Erlia
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VincentHeng
Two Bedroom Garden View Suite Queen
Bodde på dec. 2024
Familj
15 recension
5.0/5
Enastående
Publicerades 25 dec. 2024
We booked the BRF ferry and arrive Bintan in an hour. When arrive, they have someone to to pick us from the ferry terminal by bus. It takes about 15 mins to arrive the resort. The room was ready to checked in when we arrived. We have 2 bedrooms and the rooms are clean. The food in the hotel is good but Singapore price. Anyway if want to relax and do nothing, this is the best place to go.
Översätt
Svar från boendet: Hey VincentHeng, Cheers for sharing your awesome Cassia experience! Glad to hear your journey to Bintan was smooth and that everything was ready for you upon arrival—nothing beats a hassle-free start to a relaxing getaway! Love to know you enjoyed our clean and comfy suites, as well as the tasty Eat and Drink. Come back and see us soon! Be cool with Cassia, Erlia
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Sadishkumar
One Bedroom Ocean View Suite Queen
Bodde på dec. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 1 jan. 2025
Cassia Bintan offers a unique and laid-back island getaway experience, blending modern, colorful aesthetics with natural surroundings. Situated along the pristine shores of Bintan Island, this resort provides a great balance of relaxation and activity, making it ideal for couples, families, and groups of friends.
Översätt
Svar från boendet: Hi Sadishkumar,Fantastic to hear you had great Cassia experience! Glad you enjoyed the beautiful environment and thoughtful service. Come back and see us soon!Be cool with Cassia,Erlia
Jane
Enrumssvit Queen
Bodde på dec. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 19 dec. 2024
Everything is perfect except the weather. Shall visit again when it’s not the monsoon season.
Översätt
Svar från boendet: Hey Jane, Super happy reading your perfect review and know you loved your Cassia experience! Monsoon season does have its cozy moments, but we totally get wanting to soak up sunnier vibes.Come back and see us again soon! Cassia - The Trend Setter, Erlia
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Gästanvändare
Ett sovrum Svit Tvilling
Bodde på dec. 2024
Familj
2 recension
5.0/5
Enastående
Publicerades 29 dec. 2024
great experience! quality service! ☺️food has a lot of choices
Översätt
Svar från boendet: Heyyy,Super cool to hear you had an amazing Cassia experience and loved the variety of Eat and Drink we have to offer! Your shout-out to our service means a lot! See ya again soon! Be cool with Cassia, Erli
Ye Min
Enrumssvit Queen
Bodde på okt. 2024
Par
1 recension
3.5/5
Publicerades 3 nov. 2024
Overall, the resort is acceptable. The resort is surrounded by the woods and far from amenities. Thus, if anyone likes to buy any goods, it would be quite difficult to access groceries.
The resort restaurant costs around S$ 49 for 2 pax, which is inevitable as the place is pretty isolated. The fact is that nothing much choice is available in the menu.
The resort is service apartment type and provided with lots of utensils for own cooking and usage. However, there is no groceries or min Mart nearby.
The resort offered free time to time shuttle bus service which is good for all customers. Ferry and shuttle bus timetable us available at reception.
Though we booked as a Garden view, we received car park view, bit it is okay for us since everywhere is quiet and tranquil.
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Översätt
Svar från boendet: Hey Ye Min,Appreciate the comments on your Cassia experience and the details of our suites!We very much appreciate your feedback as it helps us to improve both our service and product continuously.I have highlighted your feedback with our team and let me assure you that we take this matter seriously to ensure the same issue will not re-occur.Angsana Bintan, Banyan Tree Bintan and Cassia Bintan is integrated resort so that our guests can enjoy all the facilities subject to availability.Please visit us next time.Stay Cool!Erlia
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Jermaine Shi Ying
Enrumssvit Queen
Bodde på okt. 2024
Par
2 recension
4.5/5
Utmärkt
Publicerades 3 nov. 2024
Nice relaxing getaway spot, connected to Angsana and Banyan Tree, their sister properties. Highly recommend!
Översätt
Svar från boendet: Hey hey,Wonderful to hear you had such an amazing Cassia experience! Cheers for sharing the love for our service between our integrated resort, Angsana Bintan, Banyan Tree Bintan and Cassia Bintan. Come and hang with us again soon!Be cool with Cassia,Erlia
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Yulin
Ett sovrum Svit Tvilling
Bodde på okt. 2024
Par
6 recension
5.0/5
Enastående
Publicerades 20 okt. 2024
Connected to the next resort which is very nicely designed
Private beach
Nice
Played table tennis
Översätt
Svar från boendet: Hey Yulin, Super happy you enjoyed your Cassia experience and loved our beautifully designed hotel and private beach! Great to hear you had fun playing table tennis! See ya next time!Be cool with Cassia,Erlia
Anonym användare
Enrumssvit Queen
Bodde på nov. 2024
Res med vänner
2 recension
5.0/5
Enastående
Publicerades 28 nov. 2024
Very super worth the price!!!! We had an enjoyable and chill staycation
Översätt
Svar från boendet: Hihi,Cheers for the amazing review! Super cool you found us super worth it and you had a relaxing, chill Cassia experience! The crew and I look forward to seeing you again soon!Be cool with Cassia,Erlia
Anonym användare
Enrumssvit Queen
Bodde på okt. 2024
Par
5 recension
5.0/5
Enastående
Publicerades 22 dec. 2024
Really enjoyed my stay at Cassia Bintan! We were here only for a day, but the hotel staff really showcased amazing hospitality - from our meals at the neighbouring Angsana to our room deliveries for water. Absolutely amazing view of the sea, too. :)
Översätt
Svar från boendet: Hey hey,Awesome to hear you had great Cassia experience! Glad you enjoyed the beautiful environment and thoughtful service. Come back and see us soon!Be cool with Cassia,Erlia
Kimberly Lee
Enrumssvit Queen
Bodde på sep. 2024
Par
3 recension
4.5/5
Utmärkt
Publicerades 8 sep. 2024
Decent stay for a 3D2N getaway. Room was clean, spacious and cosy. Loved how there was both aircon and ceiling fan. Pool area was nice with direct access to the beach. Staff were friendly and helpful.
They had a foam party on Saturday which left the pool murky on Sunday morning. Pool side beds kept sliding down and couldn’t seem to be secured to the chair. Lift and toilets outside had a weird smell - smelled like they mopped it over and over again rather than cleaned it.
Overall, a pleasant stay for a short getaway. Would recommend! Do take note there’s nothing much to do nearby so would recommend you to plan ahead on doing your own activities/planning for your transport.
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Översätt
Svar från boendet: Hey Kimberly Lee, Cheers for your Cassia experience! Glad you enjoyed the clean, spacious suite with fully equipped kitchen, the pool area, and the friendly crew! We appreciate your comments on the foam party, poolside beds, and the smell in the lift and toilets; we’ll work on addressing these issues. Cheers for recommending us and for noting the need for planning activities and transport. The crew and i can’t wait to see you soon! Be cool with Cassia,Erlia
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Marcel Kaique
Two Bedroom Garden View Suite Queen
Bodde på nov. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 4 nov. 2024
It was amazing! A great hotel amd a great fesort privet beach
Översätt
Svar från boendet: Love to know you loved your Cassia experience, the private beach and found the place affordable. Benny will be super happy to hear he made your stay even better.Great to hear you enjoyed our suite with fully equipped kitchen. Appreciate the recommendation and see you soon!Be cool with Cassia,Erlia
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Yogi Rampuria
Two Bedroom Garden View Suite Queen
Bodde på aug. 2024
Familj
7 recension
4.7/5
Otroligt
Publicerades 1 sep. 2024
Cassia bintan is an excellent resort for families. Its 1 or 2 room apartments are well made for a family of 4. Staff is very friendly. Always ready to serve you, and the smile never fades. F&B is a bit pricey for Indonesia, but happy hour at Xana has you well covered (50% from 4 to 5.30pm). Lots of activities for kids free of charge. For vegetarians, you can order breakfast ahead of time to be prepared and kept read at Lotus Cafe. There are plenty of vegetarian and vegan options in the breakfast buffet.
Översätt
Svar från boendet: Hi Yogi Rampuria,Great to know you and your family had a relaxing Cassia experience and the vibe hit the right note. Awesome to hear you enjoyed the food and the interaction with our amazing crew! Come back and see us soon!Be cool with Cassia,Erlia
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Travellingmama
Enrumssvit Queen
Bodde på aug. 2024
Par
16 recension
5.0/5
Enastående
Publicerades 12 aug. 2024
I like that the location is 15 minutes away from the BBT ferry terminal and they provide free transfer to and fro. The hotel looks relatively new but it has a chalet feel rather than a resort. The beach is shared among 3 resorts and it is beautiful and clean. We ate the Indonesian buffet on Friday night which cost INR550,000 per pax. Loved the sate and kueh the most. During breakfast, we were directed to Angsana as cassia was full. Breakfast is average. The one room apartment is small but comfortable as they divided the space into bedroom, living room and kitchenette. Staff were attentive throughout the checkin, checkout, dining and transfer. All were smooth and quick. We happen to witness the release of sea turtles. Kudos to Bintan sea conservation team!
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Översätt
Svar från boendet: Hey Travellingmama, Thank you for sharing such a detailed review! Super cool knowing you enjoyed our perfect location and complimentary transfer from the ferry terminal. Great to hear that you found the beach beautiful and clean, and that you enjoyed the Pasar Senggol Buffet—especially the sate and kueh! Appreciate your thoughts on the breakfast and room setup, and super happy that our attentive screw made your Cassia experience smooth and enjoyable from check-in to check-out. Witnessing the sea turtle release must have been a special moment—kudos indeed to our Conservation crew! See you next time!Cassia - The Trend Setter, Erlia