Banyan Tree Bintan recensioner

Came here for my anniversary. My 2nd visit here. Loved the service here. Staff went all the way out to decorate my room every night.

We booked 4 rainforest sea view villas from Singapore. The rooms are in the traditional Balinese villa resort style. They are spacious, beautiful, clean, and equipped with complete toiletries. There are also two pairs of Japanese slippers for showering or going to the beach, and two pairs of cloth shoes for wearing in the room. The hygiene is good, and they clean twice a day. There are three-hole British sockets on both sides of the long table in the room, and there is no need for Indonesian plugs at all, which is very convenient to use. The balcony also has a large jacuzzi.The room is very quiet, and you can hear birds singing in the early morning. All the staff can speak English, and they are all very kind and polite, and their service attitude are also great. The breakfast is also good, and there are many food choices. Whether you go to eat or go back to the room, you can call the hotel's free buggy. Overall, we were very satisfied with our stay. We will continue to stay in the same BanyanTree when I come to Bintan Island again.

Good service and the spa is a must try. Do make a reservation in advance for the spa as they are usually full for the day.

The service was great, and the beach was nice. However, the breakfast was the worst among all the hotels I’ve stayed at — very few options and mediocre taste. The other paid restaurants were also just so-so. The villa rooms were old and outdated, and there was a musty smell after it rained，and there were gecko droppings all over the sofa.

Wonderful place with private dining upon request. Booked the reflection dinner was good

The room facilities are quite dated, and the bathwater wasn’t hot. However, the bed was clean and comfortable

Such lovely and friendly staff. Especially the hardworking housekeepers under Lilik who took the time to make us feel welcome with their flower arrangement. Also the friendly buggy drivers Josef and team. Wonderfully fun and relaxing visit

nice service quiet place good experience in their spa buddy can take u everywhere in the resort views are great for all food premises

One of the best beaches, plenty of restaurant options for the weekend.

Amazing Location, great staff...everybody was just perfect....highly recommend...the Laguna Golf Club, Amazing...great caddies...👍👍🤝🤝

We visited the resort for my husband's birthday for a 2-night, 3-day stay, which was amazing. We stayed in a rainforest sea view villa, which was incredibly peaceful and serene. Every moment of our trip was thoroughly enjoyable. The spa experience was exceptional. As vegetarians, we were initially concerned about food options, but to our delight, we had a full-course meal at the Thai restaurant, which exceeded our expectations. Everything was perfect—a 10/10 experience.

Beautiful

We had a lovely trip with the family over holidays in Oct 2024. We were upgraded to a pool villa and used the pool to splash around and have nice family time. The rooms are a bit dated, but clean. Service is great. The food in the restaurants was good but a bit on the expensive side. Overall an enjoyable trip! :)

Had a very good stay in Banyan Tree, we like the spacious villa either our own jacuzzi. Room was clean and appreciate the staff to prepare our room for night setup, with the mosquito nets and cools. Food was good and had good selection too. Spa massage was also good. You can ask the buggy to drive you anywhere within the resort and their sister hotels. Staffs are all friendly and always greet with a smile. Just take note a lots of insects so bring your insect repellent. And don’t have complimentary shuttle from ferry terminal, its chargeable. The TV is old model so cant cast your phone to watch Netflix. The telephone line will cutoff during rainy days, however, whatsapp service and will still be contactable with the reception. Overall a good stay if you want a private and relaxing holiday.