Hillbark Hotel & Spa
1 natt
Rum och gäster
1 rum, 2 vuxna, 0 Barn
Alla boenden i Birkenhead

Hillbark Hotel & Spa

Royden Park, Hillbark Road, CH48 1NP Birkenhead, Storbritannien
Visa på karta
Vi erbjuder prisgaranti
hotel overview picture
Bekvämligheter
Spa
Träningsrum
GästparkeringGratis
Bibliotek
Multifunktionsrum
LekplatsGratis
Reception öppen dygnet runt
Wi-Fi i allmänna utrymmenGratis
Alla bekvämligheter
Beskrivning av boende
Beläget i Birkenhead, är Hillbark Hotel & Spa en utmärkt bas att utforska staden från.
Visa fler
8,2/10
Mycket bra
Renlighet8,2
Bekvämligheter8,2
Läge och interiör8,2
Service8,2
Alla 40 recensioner
Omgivningar
Flygplats: Liverpool John Lennon Airport
(31,1 km)
Flygplats: Hawarden Airport
(52,2 km)
Visa på karta

Översikt

Rum

Gästrecensioner

Tjänster och bekvämligheter

Policyer

Klassiskt rum
5

Klassiskt rum

1 Dubbelsäng
Har fönster
Rökning ej tillåtet
Egen toalett
Daglig städning
Gardin
Rumsinformation
Sök lediga rum
Svit
2

Svit

1 King size-säng
Rökning ej tillåtet
Egen toalett
Daglig städning
Gardin
Rumsinformation
Sök lediga rum

Gästrecensioner

8,2/10
Mycket bra
40 recensioner
Verifierade recensioner
  • Renlighet8,2
  • Bekvämligheter8,2
  • Läge och interiör8,2
  • Service8,2
Genomsnittet för liknande boenden i Birkenhead
Mest omnämnt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
30 maj 2025
We were greeted by the lovely Jon, who was absolutely amazing and a thoroughly good host. All staff were brilliant and cannot fault them. We were in room Deva (205). I wasn't impressed for a 5* hotel if I'm honest. The bed/mattress was really comfy, and the duvet etc felt luxurious. The jacuzzi function of the bath didn't work, and the water wasn't as hot as I'd like (I ran it with 100% hot and it was only just at the temperature I'd expect). There aren't tea and coffee facilities in the room, but you can order and they bring it to your room. This is probably expected to be a fancy touch but to be honest I'd rather make my own at my leisure than need to order. Maybe that's just personal preference. Our room had a huge mirror affixed to the ceiling (hung with chains) which actually made me a bit stressed as I kept thinking that it would fall on us. If I wanted a huge, heavy mirror above my head, I'd book a different kind of hotel to he honest! It wasn't for me, but I think their intentions were good. Also, I usually find that hotel rooms are quite warm, but this was definitely on the cooler side. Not cold by any measure, but there was no option to impact the thermostat (i.e the hotel decides when the heating comes on, not the guest) which is uncommon in my experience. Would I book again? Based on customer service, yes 100%. Based on room quality, nope.
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
16 maj 2025
From the very first time we visited Hillbark, we were made to feel like part of the family. Amanda, the Manager, Charlotte the Wedding Planner and the rest of the staff are not only incredibly professional and knowledgeable, but also genuinely warm and attentive—always going the extra mile to make every moment feel special. We heard that planning a wedding can be stressful, but the team at Hillbark have made the entire journey feel seamless. Their support and guidance, whether that was making introductions to suppliers or organising the day, helped to take the pressure off. This allowed us to truly enjoy the lead-up to the big day. Their honesty, care, and expertise were evident at every step. We are so excited for our wedding next month. For us, Hillbark has become a place we gravitate to and feel special in.
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
7 maj 2025
Went to Hillbark for their Afternoon tea. Set in a stunning location with exceptionally friendly and professional staff greeted us from the moment we arrived till the moment left. Unfortunately, the Afternoon tea let the whole special experience down. We had left the hotel know in advance one of our party was vegan and when the food was brought out it was pointed out which items of food were vegan, it was clear that the mini meringue made from egg white was not. We pointed this out to the chef who admitted his mistake but the whole attitude was one of indifference which left was questioning if the rest of the vegan food was really vegan. Shame that experience clouded the what would have been a lovely afternoon.
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
7 maj 2025
We had our wedding and reception at Hillbark and the experience was perfect. The team at Hillbark were so supportive - nothing was too much for them, especially our planner Charlotte and colleague Sherrie. We were made to feel so welcome at every planning session and on the day any possible stress was taken away by the team. The food was sublime - every dish was perfect and they even made a bespoke starter for my wife who wasn’t able to eat her favourite starter owing to pregnancy. The space was a dream - such a beautiful location in a cosy building. In the cold weather there’s always a fire in the hearth. Unlike other venues, the spaces need minimal decoration and the tables look the part because they are. A fantastic experience with fantastic people… we’ve found where we’re going for every anniversary!
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
11 december 2024
Absolutely Beautiful Place to stay. We went for my 50th Birthday and I have never experienced anything like it. Room Perfect, Food & Service incredible. Ever member of staff that we had the pleasure of meeting were so welcoming and nothing was to much trouble. Highly Recommend. We will definetly be going back.
Översätt
0‍0‍2‍5‍3‍1‍3‍6
4 november 2024
We stayed overnight in a Junior Suite after attending a family wedding. I cannot fault the wedding. It was spectacular. My issue was not having any hot water at 8 am the next morning. A maintenance man came to our room and acknowledged this. We had been excited to use the in room spa facilities but were unable to and had to suffice with a cold wash before breakfast. The reception manager said that this happened when other guests were bathing / showering at the same time. I don’t feel that this is acceptable in a 5 star establishment but our comments and emails have not really been addressed. We were just brushed off with ‘we do not offer refunds.’ That wasn’t our issue at the time but because of the price that we paid and because of lack of response by hotel management, I feel that this is pertinent now.
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
28 september 2024
We had the pleasure of having Hillbark as our wedding venue on the 7th September. The whole day from beginning to end was fantastic. The staff can’t do enough for you, believe me! Special shout outs to Craig the owner and our driver, Charlotte our amazing coordinator, John on reception, Luigi for his excellent service and Sherry. I apologies if I’ve spelt names wrong! From getting picked up in the Rolls Royce in the morning to settling down to sleep in the bridal suite in the early hours of the next morning, amazing. My wife Chloe, loved getting ready in the morning in the Spa! The food at the wedding breakfast was amazing and we have been getting compliments about it since. The evening food was also very delicious and our guests loved these too! Ignore the negative comments about the bar, the bar is fine. We put money behind the bar and this tab wasn’t exceeded. Fireworks of an evening are awesome and highly recommended. We both could not thank the staff enough for their efforts on the day and we would highly, highly recommend Hillbark if you are considering it for your wedding. An amazing place!
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
12 september 2024
Myself and my partner stayed here Friday 15th and Saturday 16th, as a belated Valentines. We have stayed in multiple 5* hotels and consider ourselves to be quite fussy but fair with reviews! Arrived at this extremely grand setting and were quickly greeted by a pleasant young girl who took us to our room, a suite. The room itself was very pretty, great views and a Jacuzzi bath. Have no idea what the standard rooms were like but the suite was okay. I'm going to summarise the problems rather than waffle on! 1. No minibar whatsoever, no complimentary snacks, nothing. 2. Every time we opened our door we were immediately greeted with a member of the reception team asking if they could help and what were we doing, found it quite invasive and a bit 'much' as felt like I couldn't even have a wander or take pics of the place 3. I ordered salmon and eggs for breakfast on the Saturday, the eggs were clearly cooked using the microwave method which was disgusting for a '5* £28 breakfast'. Also, the cold platter they served us had soft/stale pastries on it. (Hillbark, what were you thinking?!) 5. I woke up with a headache, my boyfriend went down to 'reception' to find someone, ended up roaming around the entire hotel for about 20 minutes looking for somebody 4. The 'spa' is not a spa. It is a treatment led space where you must book treatments, and that's it. So do not take a bikini etc. as there is no swimming pool, no sauna, no steam room etc. All in all I'd give this hotel a 4*. They need to tone down the over familiarity and concentrate on the facilities of this place. Do not go to this hotel if you are looking for a spa break style trip. We came away a bit deflated to be honest! The phrase 'style over substance' springs to mind.
Översätt
G‍ä‍s‍t‍a‍n‍v‍ä‍n‍d‍a‍r‍e
12 september 2024
We visited for afternoon tea at 1415hrs as a gift from parents. Staff were nice and friendly although not very attentive. The food arrived and consisted of a plate of dry sandwiches, a selection of stale cakes and some exquisite chocolate compote which I loved! Sandwiches were crab meat, Cheese salad, coronation chicken and cheese and tomato. The bread was stale and the fillings were dry and of a low quality. However, the cup of tea was probably the nicest I’ve had for a long time. We (stupidly) didn’t complain at the time as I was unaware that it had cost a whopping £33 EACH!!!! £66 pounds for a selection of dried out sandwiches and some stale cakes. It also came with scones and clotted cream which hadn’t come out with the platter and being sceptical as to their quality, we didn’t want to waste more time there waiting for more stale food. We asked the staff if we could take them home and she kindly wrapped them for us. We smiled and thanked the staff, had a quick look around the function rooms that smelt like cats wee and left. When we unwrapped the scones at 1800, they were more like rock cakes. They went in the bin. After stewing on this all day today and having been told how much it had cost, I called to complain. The chap I spoke to was very pleasant but tried to argue that the sandwiches had been made “fresh” that day and couldn’t offer an explanation. He did apologise once but it didn’t quite cut it. I clearly wasn’t going to get anywhere so I gave up. I’ll spread the word in an attempt to save others from being ripped off instead!!!
Översätt

Tjänster och bekvämligheter

Spa
Träningsrum
Fler bekvämligheter
Internet
Parkering
Privat parkering finns på hotellet. Förbokning krävs inte.
Företagstjänster
Receptionstjänster
Språk som talas
Restauranger
Allmänna utrymmen
Hälsa och välbefinnande
Städservice
Faciliteter för barn

Boendepolicyer

Tider för in- och utcheckning
Incheckning: 14:00–24:00
Utcheckningstid: före kl. 10:00

Receptionens öppettider: 24 timmar om dygnet

Barnpolicyer
Barn är inte tillåtna i den här rumstypen.

Spjälsängar och extrasängar
Extrasängar kan inte läggas till för några rumstyper. Policyerna för spjälsängar varierar beroende på rumstyp. Se relevant rumstypspolicy.

Frukost
StilFast meny
ÅlderAvgift
Vuxen
Fast meny:£29,00 (cirka 374,86 kr) per person
Ytterligare avgifter för frukost inkluderas inte i totalbeloppet och måste betalas på boendet.

Sällskapsdjur
Sällskapsdjur är inte tillåtna

Ålderskrav
Den huvudsakliga gäst som checkar in måste vara minst 18 år gammal.

Betala på hotellet

  • Kontant

Beskrivning av boende

  • Öppnades: 1891
  • Antal rum: 17
Beläget i Birkenhead, är Hillbark Hotel & Spa en utmärkt bas att utforska staden från.

Alla rum är rökfria.

Under din vistelse kan du unna dig ett besök på spa på plats. Fortsätt med din träning med ett besök på träningsrum.

På denna hotell hittar du också faciliteter inklusive en trädgård, bibliotek och lekplats. Den 24-timmarsöppna receptionen är tillgänglig för dig dygnet runt. För extra bekvämlighet finns bagageförvaring och tvättservice också tillgängliga på boendet.

En parkeringsplats för gratis finns vid boendet.

Vanliga frågor

Vilka in- och utcheckningstider gäller på Hillbark Hotel & Spa?

Incheckningen på Hillbark Hotel & Spa öppnar 14:00-24:00 och utcheckning ska ske senast kl. 10:00.

Är sällskapsdjur välkomna på Hillbark Hotel & Spa?

Nej, sällskapsdjur är inte välkomna på Hillbark Hotel & Spa.

Hur mycket kostar det att bo på Hillbark Hotel & Spa?

Priserna på Hillbark Hotel & Spa kan ändras beroende på datum, hotellpolicy och andra faktorer. För att se gällande priser anger du de datum du önskar bo på hotellet.

Hur tar jag mig från den närmaste flygplatsen till Hillbark Hotel & Spa?

Den närmaste flygplatsen är Liverpool John Lennon Airport och den ligger cirka 51 min bilresa från hotellet (31,1 km).

Vad har Hillbark Hotel & Spa för avbokningspolicy?

Avbokningspolicyn för Hillbark Hotel & Spa varierar beroende på rumstyp och bokningsvillkor.

Om det här boendet

Närmaste flygplatsLiverpool John Lennon Airport
Avstånd till flygplats31.15KM
Närmaste tågstationBebington
Avstånd till tågstation18.04KM
Hotell – antal stjärnor5