Sheraton Birmingham Hotel

Wonderful Stay We had such a great stay at the Sheraton. After a very bad stay at the Westin a few years ago I was a little worried, but it was for nothing. The hotel is so nice, the staff is top notch. Everyone was so friendly and helpful. The girl that was working valet on 6/24 around 2pm was so helpful helping us find a place to eat and just so friendly. I wish I had gotten her name. There were 2 gentleman standing outside as well that were so welcoming and friendly. The clerk at the front desk (Latorria maybe) was phenomenal. She was so kind, professional and informative. Our soon had been switched from a king to 2 doubles. I wasn’t going to mention it thinking it would probably be a lot of trouble to switch. She noticed it and switched it back for us. The room was nice and clean. We would definitely stay here again in the future. Thanks for such a great stay.

You can do better Sheraton! Staff are nice but offer no information about services offered unless they are asked. Bodywash dispenser was empty. TV did not work. No breakfast buffet as indicated on website but can order at bar in hotel for about $25 per person. No shuttle except for airport.

Property was very clean was very safe lotta options food within walking distance Highly recommend

It was beautiful and in close proximity to the BJCC Arena which made it convenient for my family to visit.

Excellent customer service all around from the valet service to the front desk staff.

Good staff, nasty room. There was leftover food in the fridge left by the previous visitors. There was a glue on finger nail on the floor by the bed. The room was hot and we had to request to lower the temperature. When we asked about extra sheets, we were told that we’d have to come get them. The employees were all nice and helpful