Holiday Inn Express Birmingham - Snow Hill

Holiday Inn Express Birmingham - Snow Hill recensioner

Holiday Inn Express Birmingham - Snow Hill

Snow Hill Plaza, St. Chads Queensway, Birmingham, United KingdomVisa hotellinformation
Holiday Inn Express Birmingham - Snow Hill
Holiday Inn Express Birmingham - Snow HillHoliday Inn Express Birmingham - Snow HillHoliday Inn Express Birmingham - Snow Hill
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Gästrecensioner

4.3/5
Mycket bra
126 recension
Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.0
Service4.3
Renlighet4.4
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Alla recensioner(126)
Positiva recensioner(116)
Recensioner med foton/video(39)
Utmärkt vistelse!(40)
Utsökt frukost(21)
Lätt att ta sig runt(10)
Praktiskt läge(10)
Utmärkt valuta för pengarna(9)
Nära till tågstation(6)
Stora rum(5)
Vänlig personal i receptionen(3)
Negativa recensioner(10)
Anonym användare
Dubbel säng standard tillgänglighetsanpassat
Bodde på jan. 2025
Ensamresenärer
1 recension
4.0/5
Mycket bra
Publicerades 25 feb. 2025
The hotel has a good location, about a ten-minute walk to the center area, making it quite convenient for getting around. However, the cleanliness needs improvement—the sofa in the room was noticeably dirty, which made the stay less comfortable. Considering the price, the value for money is still decent. If you don’t have particularly high expectations for cleanliness and facilities, it could be a reasonable option.
Översätt
Svar från boendet: Thanks for the review. It's lovely to see that our location was a highlight of your trip. We set a high standard for cleanliness and apologise that we missed the mark here. We'll communicate this back to our housekeeping team. We hope to welcome you back and All the best, David - Hotel Manager.
Po Ting
Tvåbäddsrum
Bodde på nov. 2024
Ensamresenärer
2 recension
4.7/5
Otroligt
Publicerades 28 dec. 2024
The check-in was easy & efficient, as it took few minutes. Location was walkable to Birmingham New Street Station. It was in quiet location just opposite to Snow Hill One & Two. Price was very reasonable. As usual, room was clean & tidy. Free breakfast was good, but bit busy. I lost my right earbud airpod on bed. I called & recovered it the same day. Great service!
Översätt
Svar från boendet: Thank for the review, Po Ting. We highly appreciate the lovely feedback and we hope to see you again. All the best, David - Hotel Operations Manager.
AnBa23
Dubbelrum
Bodde på okt. 2024
Affärsresenärer
2 recension
4.7/5
Otroligt
Publicerades 21 nov. 2024
Well located hotel, nice cozy room and great breakfast from 8:30am, every morning. Fast check in and check out. Easy walk from Birmingham New Street railway station and main centre.
Översätt
Svar från boendet: YThanks for the amazing rating, AnBa23. It's lovely to see that our location was a highlight of your trip. What's better than a filling breakfast to kick-start your day? We're happy you enjoyed it. We hope to see you again and All the best, David - Hotel Operations Manager.
oyebamiji ishola
Dubbelrum
Bodde på sep. 2024
Annat
83 recension
5.0/5
Enastående
Publicerades 20 okt. 2024
I would definitely recommend to anyone, friendly staff and good location, in the heart of Birmingham, its cool
Översätt
Svar från boendet: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Dave - Hotel Operations Manager
Kiana PO
Tvåbäddsrum
Bodde på jan. 2025
Res med vänner
1 recension
3.5/5
Publicerades 3 mars 2025
Nice breakfast
Översätt
Svar från boendet: Thanks for the amazing rating, Kiana PO. What's better than a filling breakfast to kick-start your day? We're happy you enjoyed it. We hope to welcome you back and All the best, David - Hotel Manager.
Gästanvändare
Tvåbäddsrum
Bodde på nov. 2024
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 10 dec. 2024
Good much better than the hotel in Edinburgh
Översätt
Svar från boendet: Thanks for the 5/5 rating. Knowing you had a good stay brings a smile to our faces! We hope to welcome you back and All the best, David - Hotel Operations Manager.
Gästanvändare
Dubbelrum
Bodde på sep. 2024
Affärsresenärer
26 recension
5.0/5
Enastående
Publicerades 29 okt. 2024
Really good hotel.. Five mins to shops, bars and restaurants
Översätt
Svar från boendet: Wow, 5-stars! Thanks so much. We're happy to know you had a lovely stay at our hotel. We hope to welcome you back and All the best, David - Hotel Operations Manager.
拔記
Dubbelrum med bäddsoffa
Bodde på jan. 2025
Familj
2 recension
4.7/5
Otroligt
Publicerades 24 feb. 2025
Great location and the staff of front desk is very friendly, helpful and smart. I requested 2 more pillows for my kids, and once the front desk's staff realized that there were no more spare pillows at front desk, he advised me that he would get the pillows from the unoccupied guestrooms and asked me to wait at the room. Great service and thoughtful.
Översätt
Svar från boendet: Thanks for the amazing rating, 拔記. We're glad our location suited your needs. We're glad you felt the team were friendly and helpful. That's what we like to hear! We appreciate the feedback and we hope to see you again. All the best, David - Hotel Manager.
Gästanvändare
Dubbelrum med bäddsoffa
Bodde på dec. 2024
Familj
1 recension
5.0/5
Enastående
Publicerades 3 feb. 2025
Could not fault anything. Location was brilliant close to Snow Hill and New Street Stations. Would certainly stay there again.
Översätt
Svar från boendet: Thanks for the perfect rating. We are chuffed to see our hotel ticked all your boxes! It's lovely to see that our location was a highlight of your trip. We hope to welcome you back and All the best, David - Hotel Manager.
Dee Flyer
Dubbelrum
Bodde på dec. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 27 jan. 2025
Adequate bed and breakfast although bed could have been wider and less firm and more variety for breakfast.
Översätt
Svar från boendet: Thanks for the 5/5 rating, Dee. We appreciate the feedback and we hope to welcome you back. All the best, David - Hotel Manager.
Anonym användare
Dubbelrum med bäddsoffa
Bodde på maj 2024
Familj
21 recension
3.0/5
Publicerades 18 juni 2024
Cleanliness can be improved as there are stains on bedsheets. Computer system does not seem updated as I was asked to make payment again. I have to contact Trip.com customer service and luckily this was sorted in 30 mins.
Översätt
Svar från boendet: Thanks for the review.We set a high standard for cleanliness and apologise that we missed the mark here. We'll communicate this back to our housekeeping team. Daniel - Hotel Operations Manager
UNG
Dubbelrum
Bodde på maj 2024
Ensamresenärer
3 recension
2.7/5
Publicerades 4 juni 2024
Location of this hotel is very convenient a 4 mins walk from Snow Hill station. But the overall cleanliness and quality of like the toilet, doors and bed could be better as they were broken.
Översätt
6/7
Svar från boendet: UNG, thanks for taking the time to review our hotel! We're happy our location was convenient for your stay. We set a high standard for cleanliness and apologise that we missed the mark here. We'll communicate this back to our housekeeping team. Please feel free to drop us a message so we can discuss this further. All the best, Daniel - Hotel Operations Manager.
Maribel
Dubbelrum
Bodde på apr. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 20 juni 2024
hotel was amazing, had a bit of an issue finding my second booking but got it sorted and was so attentive and helpful.
Översätt
Svar från boendet: Thanks for the review, Maribel.We're so pleased to read that you enjoyed your stay!The team will be happy to see they made a good impression.Charlotte - Hotel Operations Manager
Gästanvändare
Dubbelrum
Bodde på juni 2024
Par
2 recension
4.0/5
Mycket bra
Publicerades 11 juli 2024
Competitive price with above average environment and service.
Översätt
Svar från boendet: Hi, thanks for taking the time to review our hotel! Thanks for the feedback and we hope to see you again. All the best, David - Hotel Operations Manager.
Gästanvändare
Dubbel säng standard tillgänglighetsanpassat
Bodde på jan. 2025
Ensamresenärer
1 recension
4.5/5
Utmärkt
Publicerades 16 feb. 2025
Payment before using toilet at Birmingham should be reviewed
Översätt
Svar från boendet: Thanks for the review. Please drop us a message so we can discuss this. All the best, David - Hotel Manager.