Ramada Resort by Wyndham Bodrum

總的來説，不會再去 設施：房間的空調給各位點參考意見：要吹熱風得開冷空調，很無語😓找的staff來看為什麼不暖，結果他説要開冷風才是吹熱風。希望給後來住的一點意見 衞生：早餐很難吃，選擇也少，不知道是不是住客少，很多加熱上面都空着，不符合酒店定位，不如民宿，還有蒼蠅。 環境：房間不大，晚上到的，看不到海，在半山腰。性價比不高，我覺得比想象中差了點。 服務：沒有人幫忙拿行李，前台英文也不好

Herşey iyiydi.

Me and my husband have just returned from a weeks stay here at Ramada in Bodrum. I have never felt the need to write a review but thought I needed to. Pros- The views from our room were amazing, over looking the sea. The sunsets were beautiful. Room clean. Some staff polite and work tirelessly. Pool lovely and clean. Weather amazing. The Jet2 rep Omar, was very helpful- the first day my hubby lost his phone and he tried to help him find it. The cons- The hotel was packed as it was still Turkish school holidays, note to one’s self always check before. The queues into the restaurant were ridiculous, everyone pushing and shoving in front of you, no manners. Food was average- we’re normally not picky eaters. The food at the pool bar was left out from early morning all day. The al-carte experience was poor, the food was the same at the hotel restaurant only good thing was you didn’t have to stand in the crazy queues. Sun beds hard to find, everyone puts their towels on early and then don’t appear half the day. The music round the pool was so loud all day, you couldn’t hear yourself think. We’re not an old couple 40’s but wow….. The entertainment team work hard but found some quite unprofessional. One of the days they had a foam party and one of them was stood on the hand rails to the steps, diving in when people were stood there. It was packed. Health and safety out the window. I’d of been frightened to death if I had young kids. Kids club went on and on until quite late at night. I ended up with a stomach bug on the 2nd day, so was unable to leave the hotel in fear of needing the toilet, I’m still the same now. 7 days in total. After speaking to a few English people they were the same. This ruined my holiday. I’m not quite sure why none of these complaints have been addressed as you seem to respond with we will look into this. Some of the same complaints dating back are from 2016 with the same issues. I could go on and on. I’m not saying avoid this hotel just be wary. Claire

My wife Mary and I were very pleased with the Ramada Resort in Bodrum. From the smooth planning by Merve Tokay helping us in the USA, to the excellent staff, we enjoyed ourselves thoroughly. The breakfast and especially the honeycomb rack were impressive. I loved the indoor pool open 24/7. I used my drone to take a few pictures. We are at home now showing our friends and family pictures of our memorable stay. Peter

Aesthetically valid structure with a series of swimming pools and greenery that frame it. View of the gulf, which however is very distant, from which it is possible to admire the sunset. Regarding breakfast, I would have expected a little more where, for example, local desserts and some international breakfast dishes are missing. The room was well furnished and clean although small considering the price paid. Very friendly, helpful staff, also a source of valuable information and suggestions. A special thanks goes to Onder and Nijat, the guys at the reception.

I am writing to express my deep dissatisfaction with the experience I had during my recent stay at your hotel from [18 Aug 2024] to [21 Aug 2024]. Unfortunately, this stay was far from what I expected, and several issues severely impacted my overall experience. Firstly, the behavior and attitude of your staff were particularly disappointing. Manager Hilal was very rude behavior, lacking experience, professionalism and unresponsiveness to requests. I want management to investigate on why, she was having such behavior and check if there were room available at 11 AM 18th Aug 2024 for early check in. Manager HILAL was very angry and wanted me to cancel my booking and simply don’t care about guest experience. As a guest, I expect to be treated with respect and courtesy, which was sadly lacking during my stay. Secondly, I requested one large bed and got disappointed to know that they have all single bed which is joined by room service staff and again same manager HILAL was very rude and telling that joining two single bed is same as one 1 large bed or king size bed. This was unacceptable and not at all in line with the standards I expect from a hotel of your reputation. Moreover, when I brought these issues to the attention of the management, handling of my complaint was inadequate and left me feeling even more frustrated. This experience has unfortunately left a lasting negative impression, and I am considering whether I would stay at or recommend this hotel in the future. I believe that such issues should be addressed promptly to prevent other guests from facing similar dissatisfaction. I would appreciate it if you could investigate these matters and provide an appropriate response. I am also open to discussing how this situation could be rectified. Thank you for your attention to this serious matter. I look forward to your prompt reply.