Gästanvändare
6 maj 2025
Originally a 2 night booking as part of a group of 16 however, a month beforehand were advised could only stay 1 night "due to renovations". Our group accepted this in good faith. However, it was obvious when we arrived that we had been misled and booted over a Conference booking! How come "the renovations " would not affect the Conference which was going to be there for 5 days ?? But we couldnt be accommodated for 1 more night?? Also as we had stayed last year and had a fabulous Banquet Dinner and we had rebooked that, but it was a big disappointment for all our Group as food quantity was extremely small to share amongst 16 people. The breakfast the next morning was yet another disappointment compared to last year. The Manager now advises the breakfast was "pared back"....this is an understatement as it was totally "stripped back" so don't believe what you see on their website. Reality is it was one choice of cereal, no milk unless you request, white, brown bread for toast, stale croissants and pastries, some apples or oranges. If you want tea/coffe you have to go up 2 flights of stairs to make it yourself and carry a hot paper cup full of tea/coffee down to dining room. Certainly an OHS problem. I sincerely hope they get their act together as this was a very good hotel, but cannot recommend it at present given the deception and quality of dinner and breakfast.
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