Solo Gracia Guesthouse

I was extremely disappointed. The website is definitely misleading as this is advertised as a 4 star luxury B&B. if they advertised it as a 3 star motel room it would have been closer to the truth. The bathroom had no soap, shampoo or any of the standards in it, a empty toilet roll and a half used toilet roll standing on the side of the bath. The wall of the bathroom has a massive damp problem and the paint is peeling. The shower had green mold growing in-between the tiles. The windows of the bathroom was extremely dirty. The floors of both room and bedroom was dirty, and it looked like no one has done a proper mopping in the corners for ages. The blanket on the bed was dirty (as if someone wiped their feet on it, or smeared make-up) I showed the person at the front desk and she replaced it with a clean one but this made me even more uncomfortable about the whole cleanliness situation. The room had electric cables and leads lying around in the open with no effort taken to make it look neat. There was no bottled water or anything in the fridge, and again i had to ask for it. The gardens are in a state with grass growing tall and weeds all over. The final issue was that there is a electric gate in front, but no guest gets a remote. This if you want to go somewhere you have to chase up someone working there to open for you, and hoot when you want to get back it. For the amount they charge this is a terrible rip-off