Novotel Blois Centre Val de Loire

攜程倒影的圖片是騙人的 這個酒店在山坡上 離和還遠得很 怎麼可能倒影在河中 自己P上去的吧 地毯臟兮兮的 我入住前就付款了房費 退房的時候説我還有16.幾歐的房費沒有付 太可笑了！

酒店房間相對較陳舊，淋浴房的下水超級慢，你淋浴時間稍長些，水就有漫出來的危險。告知前台請求維修，回答是維修人員不在，但答應清理一下，結果是沒有處理。另外我要抱怨的是早餐：第一天比較早用早餐，還行（中規中矩），但第二天9點多吃早餐時，好多熱菜已經沒有，也沒有補充，總體體驗非常差，不推薦。

因為喜歡這個城市，所以特地在此留宿。設施不錯，離玫瑰花園很近。

We stayed at this hotel two nights. Room was very comfortable, bed, pillows and linens all lovely. Staff at reception and bar were extremely friendly and very helpful. We had the small breakfast the first morning which consisted of sitting in the reception area with juice, coffee, yoghurt, breads with jam, honey and chocolate spread. The second morning a complete disaster, we decided to have the complete buffet breakfast, which of course is more expensive. The two coffee machines did not work and it took about 4 members of staff to try and fix one of them which took about 25 minutes. There was no yoghurt left we were told, a small amount of scrambled eggs remained, no bread except sliced bread for toast and only 3 croissants left! Of course we complained and didn’t have to pay! But our point is that no matter what time you arrive for breakfast be it 7.30 or 9. 30 you should have equal choice of items as it costs the same! I hope this bio gel takes this onboard!

Visiting Bloise for the very first time from Australia I was excited to visit. I have to complement the staff on a very well maintained, clean, beautiful food and above all exceptional customer service. It was actually the actions of one of the receptionist staff that inspired me to write a review. Late one evening with no one in sight I observed her cleaning the reception, wiping doors, under ledges that were hidden from view. Her name was Marion and she demonstrated her commitment Novotel’s values, specifically ‘Integrity’!!! Integrity to me is how you behave when no one is watching!! Novotel is very lucky to have such professional staff, that exhibit such behaviours. Very inspiring!

We stayed here for a few nights during very hot weather and were grateful for the air conditioning in the rooms and for the swimming pool which was small but a perfect temperature to cool off in. The hotel is just on the edge of town, a very pleasant 15 minute walk to the centre and if the climb back up the hill is a challenge there is a free. ‘Navette’ bus that does a circuit of the city centre and stops just outside the hotel. All the staff were very friendly and helpful, from the reception staff to the bar staff and the cleaning team. We always got a smile and a ‘Bonjour’ I’d love to be able to give a higher score as I did like the hotel but there were a few issues. Firstly the mattress was made of foam and very squishy so we didn’t sleep well at all. Secondly, breakfast was a bit of a stressful experience- the buffet area is too small and poorly laid out so guests are falling over each other trying to get to the food and it’s a bit of a bun fight. The breakfast room itself is hot and noisy but you do have the option of taking your breakfast out to the garden which we did each morning as it was a much calmer place to eat and to start the day. Finally, on a couple of occasions we came back to the room at about 3pm to find it had still not been cleaned so we had to ask for clean towels etc. this is no criticism of the cleaning staff as they were working flat out but they obviously need to employ more cleaners to manage all the rooms.