Sittingbourne Kent

I’m a HGV driver and unfortunately my vehicle had broken down and couldn’t be fixed. My vehicle eventually got recovered into a safe place at 10pm which meant I needed a hotel. I booked the Premier Inn in Sittingbourne last minute and checked in at 11pm. The gentleman at the front desk was very friendly and let me borrow a plug so I could charge my mobile phone. After grabbing a late meal I eventually got to bed at midnight and had started work at 5:30am that day so a comfy bed was very much needed. I had a lovely sleep until I was rudely awakened by a member of staff letting themselves into my room at 8am without even knocking on the door. When I spoke to the members of staff at the front desk about this, they had told me that someone had handed my room key in the drop box so they thought I’d checked out. This obviously was a lie as of course I had the room key in my hand. Unacceptable reason given in my opinion and a decent nights sleep cut short.

Really nice staff! Alison is definitely the best though. Bed is comfortable, heating works, it's not that noisy as an area. Cooked breakfast is good. Not a big fan of the food options but that's not completely relevant to the hotel. No complaints really.

The is cleaned ,we stayed as family and bed are all set up nice and cleaned, Front desk receptionist are amazing helpful and very friendly. Lea is absolutely amazing very helpful in anyway. I would definitely stayed here again. Thank you for having us.

What an amazing hotel we stayed. All the staff are really friendly specially Lea who recommended us this amazing hotel. Next time we come to Sittingbourne we will definitely stay here again. Thank you for the lovely accommodation and for the wonderful services xxx

Kate the receptionist is very nice and always helpful with it not being very good for phone signal! Lovely woman!😀 stayed here a few times and she has always been polite, professional and thoughtful! She always helps with WiFi for me and the lads that stay here when working away!😀

The hotel is clean and the staff are really helpfull, Kate on reception was awsome 👌. The only issue was down to signal not being the best and struggled to get phone signal in the room so had to upgrade to the ultimate WiFi. I would stay here again in the future.