Mandarin Resort & Spa

Meals was very delicious 😋

The place is comical. Let’s starts with rooms - they were adequate at best and useless at worst. The aircon was intermittent and the shower time took a good 10 minutes to get warm. The patio doors were broken and the cleaning just never took place. Next the gym 🫣 it was not a gym it has two treadmills a wired machine and some weights both treadmills were broken and the weight machine was just pathetic. In effect you couldn’t use the gym as there was nothing to use. Next the food- where do I begin, it was like slop every day the same, no idea what it was supposed to be - we couldn’t eat here it was so awful even the eggs in the morning were wrong. The so called all inclusive is nothing of the kind. The beer was about the only thing drinkable and no other drinks save raki and vodka and very cheap whisky. We asked for a cocktail list and were literally laughed at. The snack bar OMG it served a burger and fries and I assure you they microwaved the burger - even the stray cats wouldn’t eat the food that’s how bad it was. The pools were fine and clean the place had a rancid smell about it and the wifi just didn’t work at all. The staff were nice and clearly overworked we had to ask for toilet paper and clean towels every day. It was just awful but comically awful as well. We are very laid back and didn’t get into any debates as it just wasn’t worth it. We got Delhi belly twice and sore throats but that could have a coincidence. We will never know. Location wise it’s great. But don’t risk it. It’s not worth even a tenth of what we paid.

We were 2 families of 4 and we were not expecting a UK 5 star hotel, the location of the hotel is fabulous, 10 minute walk to all the restaurants by the beach and lots of shops. The hotel is clean and they cleaner go into your rooms everyday and provide clean towels and bottled water, make beds, however not much cleaning is done. The pool boy comes round to collect used cups & rubbish, he is friendly and a hard worker. There is plenty of sun loungers at both pools and we never had to get up early to reserve one. We found the food fine and always found something we liked. If you have a picky eater in your part the snack bar provides chips, chicken nuggets, burgers from 2pm. The bars have limited spirts available, however there was plenty of soft drinks and tea and coffee. The pools are clean, but didn’t witness them being cleaned. Music is played at then fun pool which has two slides. A lot of the staff need to learn how to smile as found them very miserable with the exception of a few who were friendly and tried speaking English to us.