Mandarin Resort & Spa

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酒店餐飲差，位置差，還歧視中國人

This was a horrible experience definitely not 5 star I was there from Aug 18th till the 25th * the room wasn’t cleaned we got there and there was clothes still in the closet * fridge was dirty and had food in it still * kettle was full of limescale * ants all over the sides * the beds mattresses where stained with god knows what and pillows smelt like sweat and armpits * no WiFi unless we was in the lobby * life gard was on his phone all the time to the point my son ended up in hospital with stitches cos he wasnt moving people out the way before other came down the slide *music was discussing play list wasn’t family friendly the N word was in most tracks * staff wasn’t professional when it come to teens in swim were * food there definitely wasn’t much choice * the sun beds was mostly broken every morning I sore dirty glasses fag butts and bottles by the pool side * bad smell going to the pool side I could go on but this is definitely not 5* more like 3 I’ve never felt so let down by a hotel with such good reviews I wouldn’t recommend going here if you want 5 star treatment

Med vedat was the rep for love holidays, he made us feel very welcome. He did an amazing job of booking excursions and giving us a really great deal on the prices. He was also able to recommend and sort out travel for us to get tattoos and for hair braiding. We were so thankful for med. We were able to contact him at anytime via wotsapp which was a great help, I hope to have him again if we come back to Turkey. The hotel itself was very nice with gd selection of food. We were always able to get a sunbed when we needed. There is NO evening entertainment just a bar with some music playing till 2300 Overall we would return again even if it was just to see Med Vedat again

This holiday was super great room and wonderful atmosphere and staff welcome anytime the food was great and super entertainment a long trip from the airport was the only let down but a great holiday taken by all .Will try and visit again 5 star

Not a 5 stars..very dirty room and stairs when we arrived late next day they send someone but I can see they have no experience I don't think noone check the cleaning No activities and nothing happens at night time also Food have no variety for kids have no choices because all is about Turkish food..not a 5 * is more a 3* At reception rooms are not bad but A zone is very dirty and old..cleaning supervisor must be in holidays:) because I never saw anything so bad even at pensions . Big bugs appear in the room. Sometimes management is a big deal we can't please everyone i understand but when we arrived I feel i pay a 5* and I was in a very dirty pension..staff doesn't speak English some at reception is fine and bar some but I have to translate for French people..expectations go for 3* Antalya you have 3* as a 5* and staff are friendly