Mandarin Resort & Spa

Hotel konumu çok iyi. Yemekler harika. Personel güler yüzlü. Reception Abdullah bey ve osmanbey güler yüzlü iyi insanlar. Kapıda görevli Eyüp bey'e de teşekkür ederim.

We stayed at this hotel recently and while the property itself is lovely and the staff were generally friendly, there were some serious issues that impacted our stay. The balcony railing in our second-floor room was loose and broken — a major safety concern as we had a young child with us. Despite reporting this to the hotel, nothing was done, which left us anxious and unable to use the balcony. The food became very repetitive after a few days, and while the booking advertised cocktails, staff were only able to serve basic alcoholic drinks and did not know how to make cocktails. In addition, there was no real entertainment provided — only music played through a stereo, which quickly became repetitive and disappointing. Overall, the hotel has potential and a nice atmosphere, but these safety and service issues really need addressing before we would consider returning.

This was a horrible experience definitely not 5 star I was there from Aug 18th till the 25th * the room wasn’t cleaned we got there and there was clothes still in the closet * fridge was dirty and had food in it still * kettle was full of limescale * ants all over the sides * the beds mattresses where stained with god knows what and pillows smelt like sweat and armpits * no WiFi unless we was in the lobby * life gard was on his phone all the time to the point my son ended up in hospital with stitches cos he wasnt moving people out the way before other came down the slide *music was discussing play list wasn’t family friendly the N word was in most tracks * staff wasn’t professional when it come to teens in swim were * food there definitely wasn’t much choice * the sun beds was mostly broken every morning I sore dirty glasses fag butts and bottles by the pool side * bad smell going to the pool side I could go on but this is definitely not 5* more like 3 I’ve never felt so let down by a hotel with such good reviews I wouldn’t recommend going here if you want 5 star treatment