Ecolodge Bukit Lawang - Hotel&Jungletrek

This location is perfect! Stunning and looks onto the river. The rooms are spacious and very comfy, with mosquito nets to over the whole bed. Service at reception was excellent and we were able to keep our luggage there over night for storage while we did an overnight jungle trek. (Highly recommended) I used Izoen, the guide, to help me organize everything needed for an enjoyable hike. Hafiz was also amazing and such a wonderful person to help when I didn’t feel well and took me to the pharmacy nearby. Very convenient, warm people and safe👌 There was just one thing I would have really liked. In the room there is no kettle and coffee/tea cups to make your own coffee and tea in the room. I think this could be a nice addition - since there are such beautiful balconies and porches to sit outside. Also there was no shower gel or hand soap in shower area. But there was a hand soap by the sink.

Bagus

Staff was really nice and friendly, but stay was not enjoyable due to very loud, thumping bass music for the entirety of two of our nights and days there. Room was sparse, but functional. No furniture on the balcony, maybe because of the monkeys? One seemed to contemplate going in our room. Luckily not really any mozzies, as netting didn't close as all and room is open to outside. Food was decent- we did have some stomach issues, but that could be from the river as well 😉

Booked 2 nights through Agoda - 2 rooms family of 4. Received messages insisting I transfer the full amount in advance to confirm booking. Also insisted activities had to be booked in advance. We had to sent transfer receipt. Charged Euro 70 per person (Euro 280 for family) for a 1 day trek to see orang utan. Insisted this is as per Indonesian Regulation for foreigners. We live in Indonesia. Regulation is IDR 150,000 per person to enter the forest. Also found the Agoda booking was cancelled!

Very cool retreat located directly on the south side of the river with awesome views of Bukit Lawang. The rooms are cozy and blend in well with the surrounding environment and the food at the restaurant is yummy. Sometimes there can be a bit of noise from adjacent hotels.

Great staff and great food. The Gunung Leuser nationalpark litteraly starts at the back of the hotel. They can arrange tours from 3 hours to several days. Rooms are clean and well maintained. Close to the town for shopping, but not much to be found. Saw 15 Orang Utans in 3 days.