Hampton Inn Richmond-Midlothian Turnpike

Carpet was wet- assume leak from storage area next door- drapes did not function and breakfast items stale-

I was woken up at 4:00 am by the front desk banging at the door requesting entry. My husband responded that we were not going to open the door. I called to the front desk and was accused of being rude pertaining to my husband's response. Someone had complained about the volume of the TV which the front desk could have called to the room in response. Night clerk was very nasty and we left early morning before our reservation was fulfilled. We did not stay 24 hours and was booked for 2 nights and 3 days.

Great stay! Staff was very helpful at all times, with all the questions I had.

Stayed 3 days for a family event. Great convenience for shopping (food & retail). Very Clean.

Property was not as decent but our stay was not pleasant either. Staff was not great, the lady who clean around when it comes to breakfast time even slap my child’s hand for taking more then one napkin, lady was too old for me to call the cops on her but my mouth didn’t stay quiet. It was uncalled for, it was extremely rude. We check in I ask front desk for toilet paper n they totally missed that. Till the next morning. Horrible thankfully I had baby wipes. Dryer was so low in head I spend $10 only to dry. Only plus abt this place was the pool no being over chlorinated n the fitness room well equipped. Around the area was all type of food chain restaurant plus huge target literally 5 min walk. Nice maintenance guy who fix the fridge as it didn’t work for a whole day, very friendly other than that not again sorry.

Staff was very nice , and the target next door was convenient