Bonn Marriott Hotel recensioner

Excellent room, service, breakfast and location. Go ahead, fabulous choice in accommodation. Cannot believe how spacious this hotel was compared to the Marriott hotels I stayed in previously.

It is beautifully renovated recently and the room is extremely comfortable. However, some staff appeared not well trained. There are a cleaner kept to open my door while I was in the room and I didn't know if he do the same while I was not there. Once he caught me just out of shower. It is really disturbing?

Great hotel

Loved it! Great hotel and great view over the Rhine.

What words do you come to mind when booking with the Marriott Group? Luxurious? Ease of Mind? Knowledgeable staff? Homestyle amenities? We booked this room not because it is Marriott but because there was an annual firework event (Rhein in Flammen) the night we planned to stay over in the area. Given its riverbank location and being a high rise building we just wish to enjoy the firework from our room. That's also the motivation behind booking the more pricy room with a river view. So, with all those in mind following were what happened: 1. Upon check-in at Front Desk, I asked about the firework and was explicitly told that viewing from the room is NOT POSSIBLE given barriers blocking the view and angle of the hotel, and the event was to be held at 10:30pm and all we can do is to walk towards the riverbank to look at it. It was a rainy day and we were warned that it will take us walking through swamp before reaching the bank. As one can imagine we are much discouraged and decide to give up trying. 2. Upon entering the room there was only 1 pair of slipper available, for a 2 person guest room 3. Upon taking a shower in the bathroom we noticed that there is a black mark in the middle of the bath tub, and water keep splashing out from the bath. It turned out that the water barrier, which is foldable, was missing a piece of plastic joint at the anchor connecting the upper and lower barrier, and thus water came out from the anchor area like a hose. 4. Upon looking at River Rhine around 10pm we noticed that there were large number of cruise ships driving into position on the river. Out of curiosity we watched them for around 10 minutes and it was then the firework was clearly displayed to us, at around a 45 degree angle, above the River. There was no tree, no barrier, and while it was still raining the room has been the ideal location to watch the firework, except that we have already given up hope and was about to close the window blinds before it all happened. It was pure luck as we had faith in Marriott staff giving us the correct local advice. So lessons learned: 1. Don't just believe in the brand 2. Don't just blindly believe in hotel staff. Trust your own research, and always double check what they are telling you. 3. Don't rely on hotel providing amenities to fulfil your basic needs. Always carry backup while on the road.

Ideally situated for the UN campus. Friendly and helpful staff. Nice spa and pool. Room service and breakfast were fine and we enjoyed a glass of prosecco in the bar on the roof.

I appreciate this hotel

It was really nice

Everything was great until checking out, when the young lady at reception began talking unfriendly and I would even say rude :( The good impression was spoiled, I would think twice before staying there when we are in Bonn again.

The rooftop bar was closed until 6 (including weekends). Our room was not cleaned at all on the third day of our stay.

Place is perfect for official functions and just a few walks away fr the museum. But quite a distance fr City proper and other interesting areas though very accessible via bus, tram and train.

all good

Nice hotel

房間寬敞舒適，床鋪舒適，視野開闊，睡眠好，員工熱情周到，服務好，酒店地理位置優越，交通便利，早餐總類豐富，非常豐盛，房間清潔度高