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Verifierade recensioner
Läge och interiör4.4
Bekvämligheter4.3
Service4.0
Renlighet4.3
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Gästanvändare
Standardrum
Bodde på dec. 2024
Ensamresenärer
4 recension
5.0/5
Enastående
Publicerades 26 jan. 2025
Excellent room, service, breakfast and location. Go ahead, fabulous choice in accommodation. Cannot believe how spacious this hotel was compared to the Marriott hotels I stayed in previously.
Översätt
Gästanvändare
Deluxe King Size-sängsrum med flodutsikt
Bodde på jan. 2025
Affärsresenärer
3 recension
4.7/5
Otroligt
Publicerades 19 feb. 2025
Loved it! Great hotel and great view over the Rhine.
Översätt
Gästanvändare
Deluxe King Size-sängsrum med flodutsikt
Bodde på apr. 2024
Par
6 recension
2.7/5
Publicerades 21 maj 2024
What words do you come to mind when booking with the Marriott Group? Luxurious? Ease of Mind? Knowledgeable staff? Homestyle amenities?
We booked this room not because it is Marriott but because there was an annual firework event (Rhein in Flammen) the night we planned to stay over in the area. Given its riverbank location and being a high rise building we just wish to enjoy the firework from our room. That's also the motivation behind booking the more pricy room with a river view.
So, with all those in mind following were what happened:
1. Upon check-in at Front Desk, I asked about the firework and was explicitly told that viewing from the room is NOT POSSIBLE given barriers blocking the view and angle of the hotel, and the event was to be held at 10:30pm and all we can do is to walk towards the riverbank to look at it. It was a rainy day and we were warned that it will take us walking through swamp before reaching the bank. As one can imagine we are much discouraged and decide to give up trying.
2. Upon entering the room there was only 1 pair of slipper available, for a 2 person guest room
3. Upon taking a shower in the bathroom we noticed that there is a black mark in the middle of the bath tub, and water keep splashing out from the bath. It turned out that the water barrier, which is foldable, was missing a piece of plastic joint at the anchor connecting the upper and lower barrier, and thus water came out from the anchor area like a hose.
4. Upon looking at River Rhine around 10pm we noticed that there were large number of cruise ships driving into position on the river. Out of curiosity we watched them for around 10 minutes and it was then the firework was clearly displayed to us, at around a 45 degree angle, above the River. There was no tree, no barrier, and while it was still raining the room has been the ideal location to watch the firework, except that we have already given up hope and was about to close the window blinds before it all happened. It was pure luck as we had faith in Marriott staff giving us the correct local advice.
So lessons learned:
1. Don't just believe in the brand
2. Don't just blindly believe in hotel staff. Trust your own research, and always double check what they are telling you.
3. Don't rely on hotel providing amenities to fulfil your basic needs. Always carry backup while on the road.
Översätt
Gästanvändare
Deluxe King Size-sängsrum med flodutsikt
Bodde på jan. 2024
Affärsresenärer
1 recension
5.0/5
Enastående
Publicerades 21 feb. 2024
Ideally situated for the UN campus. Friendly and helpful staff. Nice spa and pool. Room service and breakfast were fine and we enjoyed a glass of prosecco in the bar on the roof.
Översätt
Kanoktip Dangbandit
Standardrum
Bodde på nov. 2024
Res med vänner
3 recension
5.0/5
Enastående
Publicerades 19 feb. 2025
I appreciate this hotel
Översätt
Josuelito
Standardrum
Bodde på sep. 2024
Par
3 recension
5.0/5
Enastående
Publicerades 20 okt. 2024
It was really nice
Översätt
Gästanvändare
Standardrum
Bodde på apr. 2023
Familj
2 recension
3.7/5
Publicerades 4 juni 2023
Everything was great until checking out, when the young lady at reception began talking unfriendly and I would even say rude :( The good impression was spoiled, I would think twice before staying there when we are in Bonn again.
Översätt
Gästanvändare
Standardrum
Bodde på juli 2022
Par
1 recension
2.5/5
Publicerades 29 aug. 2022
The rooftop bar was closed until 6 (including weekends). Our room was not cleaned at all on the third day of our stay.
Översätt
ADj Ortiz
Bodde på juni 2022
Affärsresenärer
6 recension
4.0/5
Mycket bra
Publicerades 12 juli 2022
Place is perfect for official functions and just a few walks away fr the museum. But quite a distance fr City proper and other interesting areas though very accessible via bus, tram and train.
Översätt
abhishek
Standardrum
Bodde på nov. 2023
Affärsresenärer
3 recension
5.0/5
Enastående
Publicerades 19 feb. 2024
all good
Översätt
Gästanvändare
Standardrum
Bodde på maj 2023
Affärsresenärer
19 recension
4.0/5
Mycket bra
Publicerades 16 juni 2023
Nice hotel
Översätt
Gästanvändare
Standardtvåbäddsrum
Bodde på dec. 2024
Par
2 recension
4.7/5
Otroligt
Publicerades 26 jan. 2025
Freundlicher Empfang. Im Hotel ein Upgrade erhalten mit ausgezeichnetem Rheinblick. Abends Besuch der Rooftopbar mit Megablick, netter Atmosphäre, nettem Service und leckeren Cocktails. Sehr zu empfehlen. Zimmer gross mit extra Sessel und Hocker. Sehr bequeme Betten und Kissen. Das Frühstück ist 1 A. Alles was das Herz begehrt mit großem veganen Angebot und Milchalternativen, Omeletts auf Bestellung. Es gab sogar Klatschbrötchen. Servicepersonal sehr aufmerksam und unaufdringlich. Wir waren bestimmt nicht zum letzten Mal dort.
首次定非常好,續定單離店時遇到歧視中國人事件。本土德國女服務員和前台經理態度極差,為了多收費城市税反覆説因為我們是中國人。中國人住店注意坑,交按金退時找各種污衊我們客人説我們態度不好等而發生沖突。
預訂酒店時費用已由平台全部扣掉(包括税),入店時可以不交按金。
當日從四星換三星一個連鎖店,***** in 時服務仔細確認不用交按金。這就是對比!