Residence Inn Cincinnati Airport

It would have been nice If we would have been informed when we checked in that I had to request clean towels daily and to have the room cleaned. I have never stayed on a property this way. It has always been to request if I didn't want the room cleaned. This should have been reiterated at check in.

The layout of the residence inns are awesome, plenty of space for my giant family. However, there is a crazy amount of wear and tear. The chairs were falling apart and the couches super dirty. The front desk staff was amazing- so friendly and helpful all of them. Very yummy breakfast, although the cook is constantly putting things away while you’re eating and so you feel rushed. Which isn’t very fun when you are already on a major time difference. There was one extremely rude housekeeper who wouldn’t help me find a hair dryer when I had already been waiting for an hour and almost late to a wedding! Overall though, we would stay again.

Great stay, breakfasts were the best. Marisa provided excellent customer service!

the elevators too far from the room, breakfast was terrible. online the description of the rooms could be better does not mention microwave or full kitchen. plz work on theses items u might get more guest i almost passed on this hotel until i called and asked questions

Had walk outside in order to get to rooms or lobby for breakfast- was not made clear before booking

Nice hotel with suites. We loved utilizing the full fridge and two bedrooms