Four Points by Sheraton Boracay

Four Points by Sheraton Boracay recensioner

Four Points by Sheraton Boracay

Station 1, Balabag, Boracay Island, Aklan, 5608, PhilippinesVisa hotellinformation
Four Points by Sheraton Boracay
Four Points by Sheraton BoracayFour Points by Sheraton BoracayFour Points by Sheraton Boracay
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Gästrecensioner

4/5
Mycket bra
63 recension
Verifierade recensioner
Läge och interiör3.9
Bekvämligheter4.0
Service4.1
Renlighet4.2
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Alla recensioner(63)
Positiva recensioner(22)
Recensioner med foton/video(9)
Vänlig personal(9)
Rent och städat(7)
Utmärkta rum(7)
Utmärkt vistelse!(6)
Utmärkt läge(4)
Negativa recensioner(3)
Roman B.
Superior-rum
Bodde på dec. 2024
Familj
22 recension
4.7/5
Otroligt
Publicerades 5 feb. 2025
New hotel with great level of service. The location is a bit inconvenient and no beach service available, from hotel to the beach 4-5 minutes walking distance. Free transfers to Dmall are available. Very friendly personnel.
Översätt
Svar från boendet: Dear Valued Guest,Thank you for taking the time to share your feedback! We’re glad to hear that you enjoyed our level of service and the friendliness of our staff. While our location is a short walk from the beach, we’re happy that our free transfers to Dmall helped make your stay more convenient.We truly appreciate your comments and will keep working on enhancing the overall experience for our guests. We hope to welcome you back for another stay in the future!
Romalliv
Superior-rum
Bodde på feb. 2025
Familj
1 recension
2.5/5
Publicerades 1 apr. 2025
Improve breakfast buffet selection, most of the food cold, limited selection , most of the staff are friendly
Översätt
Nick Bur
Superior-rum
Bodde på dec. 2024
Familj
3 recension
4.7/5
Otroligt
Publicerades 15 jan. 2025
Great breakfasts, friendly staff, free towels for the beach and pool, a nearby hypermarket, and just a 5-minute walk to the beach. The ride from the port to the hotel takes only 15 minutes by tricycle. However, it was little bit disappointing that room service dinner wasn’t always available - some days, even basic pizza wasn’t an option.
Översätt
Svar från boendet: Dear Valued Guest, Mabuhay from Four Points by Sheraton Boracay! Thank you for your Marriott Bonvoy loyalty and for electing to stay with us. We’re delighted to hear that you enjoyed our breakfast, friendly staff, and convenient amenities like the beach towels and proximity to the hypermarket and beach.We sincerely appreciate your feedback regarding the room service dinner. We apologize for the inconvenience caused on days when some options, like pizza, weren’t available. We will review this with our team to ensure a more consistent experience for our guests in the future.We hope to welcome you back soon for another exceptional stay.
Daniel Czerwinski
Superior-rum
Bodde på nov. 2024
Familj
3 recension
5.0/5
Enastående
Publicerades 26 dec. 2024
Great hotel. Everything is new. Rooms are spacey and well designed. The food is plenty and tasty. Good for local and international visitors. Superb service.
Översätt
Seekthebest
Superior-rum
Bodde på juni 2024
Par
8 recension
4.0/5
Mycket bra
Publicerades 8 sep. 2024
Just walking distance from the beach. Very accommodating staff. The rooms in the lower floors carry a bit of a smell.
Översätt
Svar från boendet: Dear Valued Guest, Mabuhay from Four Points by Sheraton Boracay! Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.Best Regards, Clarissa MallareReservations Manager
Anonym användare
Superior-rum
Bodde på jan. 2024
Familj
4 recension
1.0/5
Publicerades 17 feb. 2024
A Nightmare Stay: Avoid Four Points by Sheraton Boracay at All Costs! My recent experience at Four Points by Sheraton Boracay was nothing short of a complete disaster. From the moment I arrived, it was clear that this hotel was a far cry from the quality and service one would expect from a renowned brand like Sheraton. I cannot stress enough how disappointed I am with every aspect of my stay. Let's start with the service, or lack thereof. The staff at Four Points by Sheraton Boracay seemed completely indifferent to the needs and concerns of their guests. They were unresponsive, unhelpful, and downright rude. It was as if they had forgotten that their primary duty was to ensure guest satisfaction. This level of apathy is simply unacceptable. Moving on to the breakfast, it was nothing short of a disaster. The buffet was in disarray, with food strewn about haphazardly. It was a messy and unappetizing sight, to say the least. The quality of the food was equally disappointing. Everything tasted stale and flavorless, leaving me with a lingering sense of regret for even attempting to eat there. And let's not even talk about the simple black coffee—it was undrinkable, with a taste that could only be described as repulsive. The accommodations at Four Points by Sheraton Boracay were equally abysmal. The beds were unbearably stiff and uncomfortable, making it impossible to get a decent night's sleep. The room itself was a disgrace. It was evident that the cleaning staff had neglected their duties, as dust and dirt were visible in every nook and cranny. The overall lack of cleanliness was appalling and left me questioning the hotel's commitment to basic hygiene standards. To top it all off, the water pressure in the shower was laughably weak. It was like trying to rinse off under a trickle of water. It is absolutely mind-boggling that a supposedly "new hotel" like Four Points by Sheraton Boracay could have such fundamental issues. It's a shame that they carry the Sheraton brand and mislead guests into expecting a level of quality that they simply do not deliver. In conclusion, I strongly urge everyone to steer clear of Four Points by Sheraton Boracay. The terrible service, poor and messy breakfast, dreadful coffee, uncomfortable beds, abysmal room cleanliness, and weak shower water pressure make this hotel a complete nightmare. Save yourself the misery and frustration—I cannot stress enough how much I do not recommend staying at this hotel.
Översätt
Svar från boendet: Dear Valued Guest, Mabuhay from Four Points by Sheraton Boracay! Thank you for taking the time to let us know about your experience while staying with us. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future. I hope you choose to stay with us again when your travels bring you back to the area.Best Regards, Clarissa MallareReservations Manager
An Elysse Sy
Superior-rum
Bodde på apr. 2024
Bokat för andra
23 recension
5.0/5
Enastående
Publicerades 22 juli 2024
Booked for friend.. it was nice..near everything..rooms are clean n comfy
Översätt
Svar från boendet: Dear Valued Guest, Mabuhay from Four Points by Sheraton Boracay! Thank you for your Marriott Bonvoy loyalty and for electing to stay with us. We always strive to maintain high standards of hospitality and render distinct and genuine service to our guest and it is always gratifying to know that they are met and appreciated. Your kind remarks will be shared with our team. Thank you and we definitely look forward to Welcome you back to the community in the nearest future.Best Regards, Clarissa MallareReservations Manager
Gästanvändare
Superior-rum
Bodde på aug. 2024
Familj
8 recension
5.0/5
Enastående
Publicerades 29 sep. 2024
Loved this Hotel .
Översätt
Svar från boendet: Dear Valued Guest, Mabuhay from Four Points by Sheraton Boracay! Thank you for your Marriott Bonvoy loyalty and for electing to stay with us. We always strive to maintain high standards of hospitality and render distinct and genuine service to our guest and it is always gratifying to know that they are met and appreciated. Your kind remarks will be shared with our team. Thank you and we definitely look forward to Welcome you back to the community in the nearest future.Best Regards, Clarissa MallareReservations Manager
Sunny
Deluxe rum med två dubbelsängar-poolutsikt
Bodde på nov. 2024
Familj
10 recension
5.0/5
Enastående
Publicerades 2 jan. 2025
Awesome
Översätt
Evgeniia
Rum Deluxe King med utsikt över poolen
Bodde på feb. 2025
Par
8 recension
3.7/5
Publicerades 10 apr. 2025
Чистенько , относительно все свежее по части ремонта и состояния мебели, хороший завтрак. Была сырая постель в номере на первом этаже у бассейна, её заменили, но через пару дней снова стала сырой. Но в целом пребывание комфортное. До пляжа минуты 4 наверное пешком, рядом большой по местным меркам тц с одеждой и другими товарами.
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曉琪
Deluxe rum med två dubbelsängar-poolutsikt
Bodde på dec. 2024
Familj
7 recension
2.7/5
Publicerades 2 mars 2025
去海灘非常近是很好的位子,可是可能因為是如此游泳池的水非常的髒,大家可能都還帶著沙灘的鹽巴及沙子就進入了泳池其他的都還可以
Översätt
Julia IASTREBOVA
Superior-rum
Bodde på okt. 2024
Par
2 recension
5.0/5
Enastående
Publicerades 2 dec. 2024
Перед отпуском читала много отзывов о всех почти отелях, и уже наслышана была о гостеприимстве местных жителей, ну и конечно же персонала, но в Four Points by Sheraton выше все похвал!!! Приветственные коктейли, охладиться с дороги, теплые полотенца☺️ Самое главное тихое место, не шумное, начало 1 станции, выход к морю идеальное. Рядом супермаркет Робинзон, самый дешевый сан мигель) Рядом правее от моря, можно попасть на другой пляж 🏝️ Завтраки хорошие, супчик с утра….ммм Десерты отличные!
Översätt
Anonym användare
Superior-rum
Bodde på jan. 2025
Familj
6 recension
4.5/5
Utmärkt
Publicerades 5 mars 2025
В целом пребывание понравилось. Чисто, уютно, практически весь персонал очень приветлив, в отеле относительно все новое, есть ощущение будто новый отель простаивал и портился из-за особенностей влажного климата. Завтрак за 6 дней не надоел , переодически меняется, есть сыры с плесень, готовят супы , не представляю себе Азию без супа на завтрак. На ужине была живая музыка каждый вечер, несмотря на низкую загрузку ресторана.
Översätt
svdavidoff
Superior-rum
Bodde på dec. 2024
Familj
6 recension
3.5/5
Publicerades 8 jan. 2025
Ожидали намного большего за такую не маленькую для Филиппин цену. Завтрак просто ужасен - выбор классических блюд для завтрака минимальный - нет круассанов, каш, йогуртов, сыров, колбас, ветчины, помидор. Вафли сухие, омлет пересушен, кофе разбавлен настолько, что ты уже не чувствуешь его вкус. Из фруктов только незрелый арбуз. На обед попытались заказ поесть, но из 4 позиций (fish and chips, mango sticky rice, chicken fingers, pineapple shake) в наличии не было ничего. Хотели лично донести feedback до менеджера ресторана, но менеджер передал нам привет и сказал, что прямо очень занят. Ну ок
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AliceLIU
Superior-rum
Bodde på mars 2025
Res med vänner
40 recension
5.0/5
Enastående
Publicerades 16 apr. 2025
一進入酒店大堂就能感受到濃厚的豪華氣息和高品質的服務。前台工作人員熱情周到,隨時準備為您提供幫助。房間寬敞明亮,裝修豪華典雅,設施齊全。
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