Henann Prime Beach Resort

Amazing stay, we also got a free room upgrade complementary from the hotel. The rooms are spacious, clean and comfortable. The breakfast buffet was excellent with a wide variety of options to choose from. The staff are extremely helpful, kind and warm. The service is excellent and the location is great. There’s a private beach area right by the dining area allowing us to have a great meal with a great view. Would definitely recommend and visit again!

Great location, breakfast resto is just located at the beach. The room was nice with direct access to the pool. The place was quiet, the service was just okay, not so nice but at least they smile and greet most of the time. Overall, this is a good place to stay for this price in Boracay.

Great service and facilities. Ao clean and serene. Perfect for a dream vacation.

Was a lovely hotel only thing is there were two roosters in the home next door that kept going off at 4am, 5am till quite late.

Always the best.. service & location. I always stay here when I’m on the island.

We’ve been booking this hotel ever since and my kids love this hotel. However, this time around we had a terrible experience upon checking in. We are a family of 5 (2 adults and 3 kids) but my eldest is already considered an adult because of his age which is understandable to any hotel policy. We booked a premium deluxe room which is the biggest in this hotel with 1 double bed and 1 single (same as what we’d booked before). What we don’t like is what happened with us upon checking in, they said my son is considered an adult they insisted on us getting another room which is unreasonable for us since hello??! A 10 year old kid will stay by himself in the room OR separate us family??! The room we booked can occupy 3 ADULTS to technically speaking this should be allowed. We also informed that we are WILLING TO PAY EXTRA for our 2 kids - and by the way they have an option for this; a rate for extra kid/child. Still they insisted on the another room. We had to wait for hours to confirm if what we want can happen. The manager (name:Charizze) is not willing to meet us half way. In the end we paid for 3 ADDITIONAL ADULTS!! Talk about a ripped off when it should just be 2 extra kids. Also our request for airpot transfer upon arrival was denied due to the same reason of not getting another room. Really terrible customer service (reservations supervisor: Bea Race) This will be our last stay in Hennan Prime. Sad to say they have a TERRIBLE FRONT DESK CUSTOMER SERVICES. Hennan you need to train your managers well.