Henann Lagoon Resort

We had a great time. The family room is so big, very nice property. Enjoyed our stay. They also offer buffet breakfast .

Stay dates: August 2–4, 2025 | Room 541 We stayed at Henann Lagoon from August 2 to 4, 2025, in room 541. One evening, I ordered room service consisting of a salmon steak, a Henann salad, and two bottles of San Miguel Light. I was shocked to discover, after eating just three bites of the salad, that there was a rusty old screw under the lettuce. I immediately called the staff to report the issue. The server came to clean up and saw the screw himself, but he did not apologize. He only said he would check with the kitchen. What’s more disappointing is that no one from the hotel followed up with us during the rest of our stay — no apology, no explanation, not even a mention of the incident. It is deeply concerning to encounter such a basic and dangerous mistake in a hotel that’s part of a well-known chain. That said, aside from this issue, the rest of our experience was good. The buffet breakfast was excellent, though I avoided eating any more salad afterwards. Special mention to the kimchi — it was delicious.

I sooo love this hotel. kung may chance someday na makabalik definitely i will choose this hotel once again.