Hue Hotels and Resorts Boracay Managed by HII

Hue Hotels and Resorts Boracay Managed by HII recensioner

Hue Hotels and Resorts Boracay Managed by HII

Station 2, Main Road, Manoc - Manoc, Boracay Island, Aklan, 5608, PhilippinesVisa hotellinformation
Hue Hotels and Resorts Boracay Managed by HII
Hue Hotels and Resorts Boracay Managed by HIIHue Hotels and Resorts Boracay Managed by HIIHue Hotels and Resorts Boracay Managed by HII
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Gästrecensioner

3.9/5
Bra
55 recension
Verifierade recensioner
Läge och interiör4.0
Bekvämligheter3.8
Service4.1
Renlighet3.7
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Alla recensioner(55)
Positiva recensioner(17)
Recensioner med foton/video(9)
Utmärkt vistelse!(9)
Utsökt frukost(5)
Utmärkt service(5)
Negativa recensioner(3)
Anonym användare
Deluxerum
Bodde på nov. 2022
Par
1 recension
4.0/5
Mycket bra
Publicerades 14 nov. 2022
Hotellet är i allmänhet bra Det är i korsningen av s2 och s3. Rummet är större men det finns ingen soffa men det finns ingen kam ditt eget Att bo på andra våningen är lite stökigt. Hotellets frukostbuffé är bra och har många varianter, både kinesiska och västerländska.
KälltextÖversatt av Google
Svar från boendet: Kära uppskattade gäst, Tack för att du stannar hos oss och för att du publicerar dina recensioner online. Vi är glada över dina positiva kommentarer. Vi ser fram emot att välkomna dig tillbaka! Med vänlig hälsning, HUE Hotels and Resorts Boracay Team
승미
Deluxerum
Bodde på mars 2022
Par
15 recension
4.7/5
Otroligt
Publicerades 13 mars 2022
Det var bekvämt med många faciliteter. Rummet var rent och trevligt också. Personalen var också mycket vänlig. Frukosten hade färre artiklar jämfört med andra hotell. Det var okej Bästa valuta för pengarna!!
KälltextÖversatt av Google
Svar från boendet: Kära uppskattade gäst, Tack för att du stannar hos oss och för att du publicerar dina recensioner online. Vi är glada över dina positiva kommentarer. Vi ser fram emot att välkomna dig tillbaka! Med vänlig hälsning, HUE Hotels and Resorts Boracay Team
Bk_Em
Deluxerum
Bodde på dec. 2024
Res med vänner
28 recension
2.2/5
Publicerades 19 dec. 2024
The hotel has a trendy design and quick, efficient check-in, complete with a welcome drink and wristband key cards. However, the issues began immediately upon entering the room. 1. Room Maintenance Issues: The first room had a malfunctioning door lock (both digital and safety), a non-functional telephone, and a leaking air conditioner that caused a slip hazard. Housekeeping’s response to “deal with it” was disappointing. Although the front desk moved me to another room, the air conditioner in the second room was deafening and ineffective, causing the temperature to rise to uncomfortable levels (27-29°C). Additionally, a side door to the balcony wouldn’t close properly, and the curtain above it fell off completely. To top it off, there was no hot water in the bathroom. 2. Third Room Improvement: After raising concerns again, I was moved to a third room, which was functional overall, but even here, the telephone did not work. 3. Buffet Breakfast: Prepaid breakfast was substandard, with poor food quality and insufficient replenishment of items, even early in the morning. The lack of variety and freshness made dining unpleasant. 4. Staff and Overall Management: While the staff were friendly, the hotel seemed significantly understaffed, affecting maintenance, cleanliness, and service quality. The overall condition of the property felt worn-down, with signs of cost-cutting apparent in multiple areas. Overall: The numerous room issues, poor dining experience, and lack of proper upkeep made my stay unsatisfactory. Despite the staff’s efforts to accommodate me, I had to move to another hotel for the remainder of my trip. This property was not worth the hassle.
Översätt
6/7
Anonym användare
Deluxerum med poolutsikt
Bodde på okt. 2024
Par
1 recension
4.7/5
Otroligt
Publicerades 5 okt. 2024
A very nice and cozy place. The staff are very accommodating and attentive. We, will surely go back to this hotel. 😊😊
Översätt
Svar från boendet: Dear Valued Guest, Thank you for the kind words and we appreciate posting your review. Our heartfelt thank you for choosing our resort while you're on vacation and being able to provide you with comfortable and enjoyable stay. Your compliments have been shared with the team and we look forward to welcoming you soon!
Gästanvändare
Deluxerum
Bodde på aug. 2024
Par
1 recension
4.2/5
Mycket bra
Publicerades 8 aug. 2024
Room was spacious enough and tidy. Great food selections at the free breakfast buffet but sad there’s no bacon, why?? 🙁
Översätt
Svar från boendet: Dear Valued Guest, Thank you for the kind words and we appreciate posting your review. Our heartfelt thank you for choosing our resort while you're on vacation and being able to provide you with comfortable and enjoyable stay. Your compliments have been shared with the team and we look forward to welcoming you soon!
Peter Raymond
Deluxerum
Bodde på dec. 2024
Ensamresenärer
24 recension
3.5/5
Publicerades 20 dec. 2024
An ok hotel that needs to be refreshed. Breakfast buffet is very poor and staff are slow to clear your table or refill food. The pool is nice and location is good. My AC ran incredibly cold, which I liked, but even when I set it to 28 C it would still run cold. My shower felt luke-warm at best. Staff at the desk were very helpful and the transit service to the airport was friendly and convenient. You can probably get better value for money at a different hotel on the island though.
Översätt
travelisthebest
Svit
Bodde på apr. 2024
Ensamresenärer
20 recension
3.7/5
Publicerades 3 maj 2024
Very nice hotel. Nice pool.. Breakfast good but some foods looked stale which i.pointed out. Service and staff are very polite and kind. They looked after me very well. Location 10-15 mins walk to the beach. My room was Beautiful but non functional. Ie. Toilet flush broke twice. No hot water for my bath, which is the reason why i booked the suite. Such a,shame. The maintenance people had to be called often.but service was good. So. I moved to. Another hotel where the water was hot !.
Översätt
Svar från boendet: Dear travelisthebest,Thank you for the feedback. We take guest satisfaction seriously and are glad to hear from you.First, we would like to apologize for the disappointment you've experienced regarding the toilet functionality and water temperature of shower. We have discussed the incidents with all department heads to avoid the same situation. We hope that you will give us another chance to turn things around when you visit Boracay. We would love to have that opportunity. We extremely regret the inconvenience caused by these incidents.
Gästanvändare
Deluxerum med poolutsikt
Bodde på sep. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 15 sep. 2024
my boyfriend and i booked this hotel using trip.com and it was very easy. the hotel was very nice and also the staff are amazing. the breakfast buffet was so worth it. me and my boyfriend will definitely come back. the location is very near to the DMall and other restaurants. 10/10 !!! love it !!!
Översätt
Svar från boendet: Dear Valued Guest, Thank you for the kind words and we appreciate posting your review. Our heartfelt thank you for choosing our resort while you're on vacation and being able to provide you with comfortable and enjoyable stay. Your compliments have been shared with the team and we look forward to welcoming you soon!
Gästanvändare
Deluxerum
Bodde på dec. 2024
Par
1 recension
5.0/5
Enastående
Publicerades 7 dec. 2024
Good location
Översätt
Marco Velasco
Deluxerum
Bodde på feb. 2022
Par
6 recension
5.0/5
Enastående
Publicerades 5 mars 2022
Great Stay While in Boracay..even though we had a little difficulty in check in due to Peak Occupancy Rate. I still recommend this place. A few minutes walk from the beach... Great Swimming pool and nice comfy rooms. Not to mention their Buffet breakfast and Room Service Menu. Keep It Up
Översätt
Svar från boendet: Dear Valued Guest,Thank you for staying with us and for posting your reviews online. We are delighted by your positive comments. We look forward to welcoming you back!Warmest Regards,HUE Hotels and Resorts Boracay Team
Gästanvändare
Deluxerum med poolutsikt
Bodde på feb. 2024
Familj
5 recension
5.0/5
Enastående
Publicerades 22 apr. 2024
Great hotel
Översätt
Svar från boendet: Dear Valued Guest,Thank you for the kind words and we appreciate posting your review. Our heartfelt thank you for choosing our resort while you're on vacation and being able to provide you with comfortable and enjoyable stay. Your compliments have been shared with the team and we look forward to welcoming you soon!
Gästanvändare
Deluxerum
Bodde på juli 2022
Familj
3 recension
4.0/5
Mycket bra
Publicerades 11 juli 2022
Staff were very accommodating and nice! Food was amazing. Good amenities. Worth the price I paid. Will definitely comeback and book in this hotel. Will recommend to friends and family!
Översätt
Svar från boendet: Dear Valued Guest,Thank you for staying with us and for posting your reviews online. We are delighted by your positive comments. We look forward to welcoming you back!Warmest Regards,HUE Hotels and Resorts Boracay Team
MAST
Deluxe-tvåbäddsrum
Bodde på maj 2022
Res med vänner
1 recension
5.0/5
Enastående
Publicerades 24 juni 2022
This is my second time to stay here at Hue and they always meet my expectations!
Översätt
Svar från boendet: Dear Valued Guest,Thank you for staying with us and for posting your reviews online. We are delighted by your positive comments. We look forward to welcoming you back!Warmest Regards,HUE Hotels and Resorts Boracay Team
Anonym användare
Deluxerum
Bodde på dec. 2024
Par
1 recension
1.0/5
Publicerades 15 dec. 2024
헤어드라이어가 팬 소음만 심각하게 나고 바람은 안나왔으며, 에어컨은 소음이 공사장 보다 심한 수준, 엔지니어가 왔으나 팬 소리가 원래 그렇다는 말뿐 프론트에서는 방 변경해주지않았으며 룸 컨디션도 최악이고 샤워실에는 거미가 있음. 진짜 최악 중의 최악 같은 비용으로 헤난 계열 작은방 이용 가능한데 왜 이런 선택을했는지 나 자신이 너무 한심해지는 경험을 하게되었다고 생각함. 에어컨 소음은 잠자는게 어려울 정도라 동영상 촬영해두었는데 리뷰에는 사진만 올릴 수 있어서 못올림. 유튜브, 네이버 블로그 리뷰 등 믿지 마세요ㅠㅠ 이게 진짜 리뷰입니다.
Översätt
Dear_xiao
Svit
Bodde på juli 2024
Res med vänner
26 recension
5.0/5
Enastående
Publicerades 23 juli 2024
酒店很不錯,房間很大,泳池晚上有燈光秀,很嗨,孩子入住泳池玩耍無壓力,下次還會再訂這個酒店,工作人員也很熱情
Översätt
Svar från boendet: Dear Valued Guest, Thank you for the kind words and we appreciate posting your review. Our heartfelt thank you for choosing our resort while you're on vacation and being able to provide you with comfortable and enjoyable stay. Your compliments have been shared with the team and we look forward to welcoming you soon!