Hôtel Burdigala by Inwood Hotels recensioner

Great hotel at Bordeaux. Like the decorations of the rooms and public areas. Would book again next time. Front reception services are good.

The location is good ! Front desk service nice ! The room to hot and malfunction of AC The housekeeping service not super good ! Missing towels paper and not very clean bathroom The breakfast average for 5 starts hotel and also the seating area not very comfortable for proper breakfast ( seat to low )

Lovely hotel in a great spot to see the sites

Located at a very nice location, walkable to downtown. Hotel room very clean and the staff are nice and helpful!

very good and I'm very satisfied with all the decorations and service is very friendly!

服務態度很好的 而且房間新裝修 品味在線

洒店位置很好，步行十分鐘就可到市中心，酒店非常干净漂亮，陽光充沛，服务很好，是这次旅行最满意的酒店。

住的整體感覺還行，但是最後一晚洗浴的濾水出問題了，房間積水嚴重，不太滿意

At 10 PM, my wife was taking a shower when the hot water suddenly stopped. There was no hot water at all. I tried to call the front desk using the only phone in the room, but it was completely dead because it wasn’t charging properly. To make things worse, there were no instructions anywhere on how to use the phone or which number to call. I had to keep guessing, while the phone was about to die. This is just unacceptable. Also, the shower had cheap curtains that didn’t keep the water in. The bathroom floor got soaked and slippery, which is dangerous. When I finally reached the front desk, they told me in a very casual way that they have no idea why there was no hot water, the whole hotel had no hot water and it would take a few hours to fix. No warning, no apology, just a cold response. I’ve stayed in many 5-star hotels around the world, and I have never experienced something like this. Not having hot water is a basic failure in service. This whole situation was awful and it completely ruined our stay.

This hotel was the final stop on our two-week vacation, and we truly saved the best for last. Hotel Burdigala exceeded every expectation—everything about our stay was top-tier. Our suite was spacious, quiet, and exceptionally comfortable. The bedding and linens were luxurious, and the room was a peaceful haven after our travels. From check-in to check-out, the front desk staff was friendly, attentive, and helpful—offering maps, local tips, and even a fantastic last-minute dinner recommendation when one of our reservations unexpectedly fell through. Thoughtful touches made our stay feel extra special: a welcome drink at the bar, lovely anniversary decorations in our room, and beautifully scented toiletries. The shower was outstanding, with both a rain head and a handheld wand that had perfect water pressure and temperature. Breakfast was on another level—an impressive buffet with a wide array of choices, including breads, pastries, meats, cheeses, bacon, potatoes, yogurts, and cereals. We especially appreciated the option to order freshly made omelets, cappuccinos, and espressos. The location was ideal. We arrived during a busy holiday weekend, and while the downtown was buzzing with bachelor and bachelorette parties, the hotel was just far enough away to avoid the noise and crowds—yet still within an easy walk of everything. Our stay at Hotel Burdigala was the perfect ending to an unforgettable trip. We wouldn’t hesitate to stay here again!

Perfect location near centre of town. Laundromat next door and supermarket 50 metres away. We loved everything about this beautiful hotel. The front staff were so very friendly and nothing was too much trouble. Plenty of places to sit and relax around the bar and breakfast area.

This is a superb hotel and it was particularly lucky for us that we were staying here as my wife had an accident and broke her leg. The hotel staff (Clemence especially) were fantastic and helped us get the medical care that we needed. I've never had to impose on a hotel staff this way before and the way that they helped us throughout the process was so very much appreciated.

This hotel truly exceeded my expectations. While it’s already a lovely and comfortable place — perfectly located, with an amazing breakfast — what really makes it special is the staff. From the warm and welcoming reception to the incredibly friendly bar and restaurant team, and the attentive housekeeping staff, everyone makes you feel genuinely cared for. It’s one of those rare places where you instantly feel at home. One unique feature I absolutely loved is the set of private rooms for watching TV, playing games, or just relaxing — plus a small cinema room! Such a great idea and beautifully executed. I’ll definitely be coming back — many times!

Highly recommend this hotel to Bordeaux visitors. It’s clean, close enough to walk to restaurants and sites of interest, and the staff is extremely helpful and cheerful. The hotel entrance is beautiful, particularly the staircase. Comfortable seating areas throughout the main floor. Wish we could have stayed longer.