Hreiðar J
30 maj 2024
The Hotel and the room was very nice. We arrived on Friday, after driving straight from work, to the Hotel at quarter to 6 pm. In our reservation we had a gift certificate for a 3 course meal. The reception said we had to hurry because dinner should start at 6pm. We asked if we could come a little later or maybe between 6.30 or 7 but the receptionist said NO, because then we would get our meal much later. We hurried up to our room and got dressed and went down to the restaurant. The restaurant was empty, we were the only ones there. We sat down and our starter came out within two minutes. When we hadn´t finished the waiter asked if we were done and we said wait a minute and tried to finish as quick as possible. When the waiter saw we had finished the starter she came and took our dishes and handed out the main course(straight away). It felt like they were trying to get o-us out of there as soon as possible. We took our time with the main course, it was obvious that our dinner had been made somewhere else or just earlier that day because it was just heated up for us and not cooked when ordered. When we got our dessert, at about 6:40, other hotel guests started arriving. Then we saw that they also had the same gift certificate and exactly the same meals. We found it strange why we had to hurry up to come down at 6pm and not everybody else. Sorry this service was not a good experience and the dinner just flat. This could have easily been a great experience if the service had been up to par with the room and look of the Hotel itself.
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