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Verifierade recensioner
Läge och interiör4.2
Bekvämligheter3.9
Service4.0
Renlighet4.0
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Alla recensioner(70)
Positiva recensioner(21)
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Negativa recensioner(29)
Anonym användare
Standardrum
Bodde på sep. 2024
Res med vänner
1 recension
3.0/5
Publicerades 15 okt. 2024
Checked into the hotel, and they claimed we hadn’t paid, when we had the room smelt of cigarette of smoke and there was a sock over the smoke detector.
Översätt
Svar från boendet: Dear Guest, Thank you for sharing your concerns. We use feedback such as yours, to continuously make changes to our brand to improve the guest experience. I am truly sorry that your stay fell short of our usual high levels of service and standards. Please accept my sincere apologies. I hope that you will give us the opportunity to better serve you soon. Sincerely, Park Inn by Radisson Bournemouth
Winwin Mak
Standardrum
Bodde på aug. 2024
Affärsresenärer
38 recension
4.0/5
Mycket bra
Publicerades 15 sep. 2024
Their room was on the small side but did the job. The room was clean and the bed was comfortable.
Översätt
Svar från boendet: Dear Winwin Mak, Thank you for your positive feedback! We will certainly look at your comments and pass them to the relevant teams for them to take action to prevent these matters arising in the future. We do hope that despite this we will see you back to the hotel again. Kind Regards, Reservation Team
Marilyn Q
Superior-rum
Bodde på mars 2024
Affärsresenärer
5 recension
5.0/5
Enastående
Publicerades 11 apr. 2024
Great location, Fantastic experience, lovely room and staff here!
Översätt
Svar från boendet: Dear Guest, Thank you for your positive feedback! We are glad to see that you enjoyed your stay with us! We certainly look forward to welcoming you back again!! Kind Regards, Reservation Team
James Oliver
Superior-rum
Bodde på juni 2024
Affärsresenärer
10 recension
2.7/5
Publicerades 6 juli 2024
Staff were poor, quite rude at times, told I was upgraded from a superior room, confident it was a downgrade! Hotel had no food available beyond breakfast. Bar was open for drinks 4hrs per day between 6-10pm. TV in the room didn’t work. Mattress felt 15-20 years old.
Översätt
Svar från boendet: Reply from the property:Dear Guest, Thank you for sharing your concerns. We use feedback such as yours, to continuously make changes to our brand to improve the guest experience. I am truly sorry that your stay fell short of our usual high levels of service and standards. Please accept my sincere apologies. I hope that you will give us the opportunity to better serve you soon. Sincerely, Park Inn by Radisson Bournemouth
Gästanvändare
Standardrum
Bodde på juli 2024
Affärsresenärer
2 recension
2.0/5
Publicerades 1 sep. 2024
Most terrible place i have booked,very dirty carpets
Översätt
Svar från boendet: Dear Guest, Thank you for sharing your concerns. We use feedback such as yours, to continuously make changes to our brand to improve the guest experience. I am truly sorry that your stay fell short of our usual high levels of service and standards. Please accept my sincere apologies. I hope that you will give us the opportunity to better serve you soon. Sincerely, Park Inn by Radisson Bournemouth
mohita
Standardrum
Bodde på maj 2024
Par
2 recension
4.0/5
Mycket bra
Publicerades 30 juni 2024
Breakfast was good.
Översätt
Svar från boendet: Dear Guest, Thank you for your positive feedback! We are glad to see that you enjoyed your stay with us! We certainly look forward to welcoming you back again!! Kind Regards, Reservation Team
firat
Superior-rum
Bodde på aug. 2024
Ensamresenärer
3 recension
5.0/5
Enastående
Publicerades 21 okt. 2024
Best hotel
Översätt
Svar från boendet: Dear Firat, Thank you for your positive feedback! We are glad to see that you enjoyed your stay with us! We certainly look forward to welcoming you back again!! Kind Regards, Reservation Team
tcw172
Standardrum
Bodde på aug. 2024
Familj
8 recension
5.0/5
Enastående
Publicerades 13 sep. 2024
房間寛大整齊,設備齊全,雖然環境沒什麼特別,但絕對值得入住
Översätt
Svar från boendet: Dear Guest, Thank you for your positive feedback! We will certainly look at your comments and pass them to the relevant teams for them to take action to prevent these matters arising in the future. We do hope that despite this we will see you back to the hotel again. Kind Regards, Reservation Team
Gästanvändare
Standardrum
Bodde på juli 2024
Res med vänner
1 recension
0.5/5
Publicerades 14 sep. 2024
非常噁心,避雷。
Översätt
Svar från boendet: Dear Guest, Thank you for sharing your concerns. We use feedback such as yours, to continuously make changes to our brand to improve the guest experience. I am truly sorry that your stay fell short of our usual high levels of service and standards. Please accept my sincere apologies. I hope that you will give us the opportunity to better serve you soon. Sincerely, Park Inn by Radisson Bournemouth
Gästanvändare
Standardrum
Bodde på maj 2024
Par
53 recension
5.0/5
Enastående
Publicerades 17 aug. 2024
價格便宜位置也很好
Översätt
Svar från boendet: Dear Guest, Thank you for your positive feedback! We are glad to see that you enjoyed your stay with us! We certainly look forward to welcoming you back again!! Kind Regards, Reservation Team
Gästanvändare
Bodde på feb. 2025
Par
4.0/5
Mycket bra
Publicerades 26 mars 2025
My review is written with price in mind. This is a low cost place to stay in Bournemouth and it was perfectly adequate. Yes bathrooms are compact but this didn’t worry us. The bathroom was spotlessly clean. The bed was huge in the room and comfortable. Yes there are scuffs on the walls and doors and my bedside light was not working. The carpets could definitely do with a clean. Overall I liked the location just a quick walk from the beautiful beach. We walked into town every evening and back. About a 20 minute walk each way. The staff were friendly and accommodating. With a few maintenance upgrades this place could be amazing but for the price paid I was happy and I would return.
Översätt
Gästanvändare
Bodde på feb. 2025
Affärsresenärer
1.0/5
Publicerades 26 mars 2025
Work had booked this hotel for my three nights business trip. On arrival there was a lady who wanted her room changed as it was dirty. The service desk was dusty and the computer keyboard was filthy. The receptionist insisted that I give my personal credit card to pay for the three night stay in full, I showed him the confirmation email that the company credit card had been used as the guarantee and payment would come off this card. I offered to pay for the one night and asked if they would take the other two from my work, he declined this option and came across quite rude. I decided to take myself away from the situation but reiterated I would be reviewing the lack of reasoning with this hotel. Tip… give your service desk a damn good clean, it really is unacceptable for paying guests to look at!
Översätt
Gästanvändare
Bodde på feb. 2025
Annat
1.0/5
Publicerades 23 mars 2025
This Hotel is a Joke. I cannot understand how it is possible for it to be affiliated to the Radisson/Park inn Chain. Totally run down building in desperate need of Renovation. Although the personnel is friendly minded, they cannot make miracles, therefore they are completely helpless, and they’re highest priority seems to make sure to collect 10£ per day for the ridicolously narrow parking space in front if the hotel. In 5 days the floor of my room was not vacuumed once. Microscopic shower, without water pressure. Safebox not working. Everywhere you look it‘s just rotting away. It was a mistake to book this hotel! Never again. Sorry for the guys who work there.
Översätt
Gästanvändare
Bodde på feb. 2025
Familj
2.0/5
Publicerades 17 mars 2025
I booked 3 rooms for family. We arrived late but were greeted by a member of staff at reception. Our rooms were very similar, with adequate sized bedrooms, but extremely small old-fashioned bathrooms. There was an unpleasant aroma in the bathroom, where the toilet we discovered was blocked. We were assured that it would be sorted when the cleaners arrived. It turned out it was a recurring problem with the plumbing, which all 3 rooms experienced! The rooms are crying out for refurbishment, but they were clean. Breakfast was buffet style with a selection of cooked foods, but the bread was either stale or partly frozen. There was just a small selection of 4 small boxes of cereal and coisants. We checked the restaurant menu for an evening meal, but were told it was closed, due to the chef having broken his back. They were hiring a chef to cook breakfast next morning. There was no milk at breakfast, so why offer cereal! They said they hadn't any, but 10 minutes later, they found some. There was no sign of any management. In conclusion, a poorly run, very tired hotel with no clear person in charge.
Översätt
Vazon0121
Bodde på aug. 2024
Affärsresenärer
2.0/5
Publicerades 14 sep. 2024
Very, very tired hotel in need of a full makeover. Just some of the things observed: Room: Nearly every floorboard squeaked (annoying guests below and either side?) Bedside spot lights didn't work Shower controls - very low cold water pressure led to controls not working properly Tiny shower cubicle Multiple bleach-like stains on the carpet Stained bed linen Basin water pipe hanging off the wall. Elsewhere: Tiny lift. Barely enough room for two persons Emergency exit fire door on 2nd floor stairwell held open with a door wedge for 3 days Bar had run out of both draft lagers. Camden Pale ale was stale. 'Draft' Guinness actually came from cans via a contraption on the bar to suggest it was draft. Roof leaking onto the dancefloor Breakfast full english buffet every day was barely lukewarm