Appart'Hotel Prestige Odalys Eden

They over charged us £210 city tax should have been £110 they said it was there mistake it would be refunded I asked every single day I have returned home 2weeks on still no refund Trevor marsham England we have emailed no reply really disappointed

A superb quality Apart’hotel. Right on the slopes. Skied back to our patio! Great staff and wonderful accommodation. Swimming pool, indoor and outdoor plus spa included. Bar and restaurant which was very popular and well priced with plenty of selection on the menu. Ski hire shop very close. Supermarket and bakery a minute away! Excellent staff. This place felt luxurious. It was clean and welcoming. One of the best we’ve stayed in, and there have been many over 30 years of skiing. Great slopes and lift system. Oh, and a Folie Douce nearby!!!

Great stay! Very nice and clean hotel, situated next to the slopes. People were very friendly and helpful. The garage under the hotel is very handy. One negative remark: the wifi wasn't very good/stable in our apartment.

Great Hotel, great location, great if you have kids as can ski in/ski out. restaurant is great, room are lovely and well equipped. Hotel needs to work on better breakfast service so would not recommend you take this option as Spa across the road for provisions. Overall we has a really lovely time!

We were supposed to stay at the "Odalys" for an entire week. A couple of days before the fully-paid vacation we had a tragedy in our family -  my father-in-law passed away. Immediately we had to change our plans and leave France to attend the funural. We sent notice to the hotel and to booking, that we have to cancel, and while they did cancel our reservation immediately, they refused to refund us, or even give us a voucher for a future vacation. And - This is really unbelievable - because the reservation was canceled, we were not able to have anyone else staying there and enjoying our fully-paid room!!! Any attempt of talking to the hotel received the same pre-scripted reply of "we are sorry but this is the policy". Even with a live person!!! The refusal email arrived shortly after the conversation. They wouldn't even give it a thought. not even show some empathy like normal humans. I would never stay nor recommend this hotel chain! This is the most inhuman business I encountered.

We just had an amazing family vacation and this Hotel was extraordinary. The rooms have a great view , we are a family of 5 and having two bathrooms is great. The ski in and ski out is a super bonus and having the ski location in front could not be a better a place. The staff are really helpful and they provide lockers for all your ski equipment which is very convenient. I highly recommend this hotel for families seeking to have a great time at les Arcs.