Hôtel de Bourbon - Mercure Bourges recensioner

We don’t expect much from Accor’s Mercure chain of 3/4star hotels and we’re usually right. In Newport they forgot to service our room and the TV in the lounge of our junior suite didn’t work but Mercure Bourges is even worse, The first Privilege room we were shown was so dark we couldn’t seen as it had tiny little windows. The second was far brighter but painfully small. On checking the bed we found a paper mattress cover (yes really); a duvet cover as a bottom sheet as they have obviously run out of normal sheets; thin towels that are wet after one wash and no way to dry them; no face cloths; and a TV so close to the sofa that one person is too close to watch it. It looks good from the outside but if this is the best Bourges/Accor have to offer then it’s pretty poor. Depressing,

Very good value for money. The hotel is well kept and very clean, with comfortable rooms and a lovely patio garden. Customer service is always good and makes you feel welcome. The food is very good too and breakfast, buffet style, is varied and extensive. The restaurant and buffet areas are kept tidy and clean, unlike in other Mercure Hotel venues

rooms clean but tiny, staff v friendly + lovely outdoor space for drinks. Everything plummeted with the restaurant - largely weird menu (pork in watermelon sauce) which witha good chief would have worked here was vile & we were ill next day.

It was OK. Bed was very comfortable, breakfast was vast if expensive. Some things I didn’t like - the biscuit-cutter layout with plastic moulded bathroom ( although good shower). I detest cardboard cups for water. Staff were friendly if not really engaging. It felt rather corporate, as if run by accountants rather than a hotelier interested in the clients. I would not go back: the local Logis Villa C was a much better all round experience a month previously

There used to be a time when the motto of the Accor group was “the surprise is… that there isn’t any”, meaning that you get something pretty predictable. Well, in this case it is not quite true, as we had the surprise to discover that, at 5 p.m. our bed had not been made yet. OK, after calling the front desk this issue was rapidly resolved, yet the person in charge had only replaced one bath towel. Nothing really dramatic, but why does this happen in a 4 star hotel? On a more positive note, breakfast is superb. Chances are that the bread from a neighbouring bakery is the best you will ever eat in France. Disappointing: Being an Accor silver card holder, I received a voucher for a welcome drink. The small print accurately states that the free drink is for the card holder only, and - as opposed to previous experiences when your accompanying person received a glass as well - they now mean it, i.e. you will be charged for the drink for the second person. Quite ungenerous in my opinion, so I mentioned the issue to the receptionist at checkout. He told me that there have been clear instructions from the head office in this regard. Basically it’s not about the five or six euros, but who invents rules meant to be irritating to customers?

Stunning historic building, clean and quiet room, friendly staff, nice bar and very good restaurant! Location is very convenient to the train station - it’s a 5 minute walk. Hertz car rental 1/2 block away which makes it convenient to take the train from Paris then rent locally. Very nice area and look forward to going back in the summer!

This hotel, once an abbey in ruins and now a super elegant Mercure, merits a visit and a stay. Very nice rooms, ample private parking facilities, a charming style and, last but not least, impeccable service everywhere. Friendly and competent multilingual reception, a stylish bar with much to offer and a classy restaurant with a great atmosphere. Very good value for money. This somewhat less visited region of France is so typical and so French. Clearly worth a stop-over if driving by.

Was wonderfully surprised by hotel: a beautiful renovation/integration of a former abbey. Beautiful entry and stunning restaurant. Check in was incredibly fast & friendly. Unfortunately I did not take their advice & book a table for dinner, so I missed out on eating at the restaurant (it was fully booked when we asked later). We stayed in the new wing. Rooms are small, but nice and very clean. Location is fantastic. Easy to get to with car with free parking and easy walk to historic city center. Also, the Pres Fichaux gardens across the street are spectacular.

Excellent standard, secure parking, good room, (should have eaten supper there but made the mistake of exploring old town and had a dreadful meal at Chez Jaques) friendly team and great breakfast. Strongly recommend this hotel as a stop over.

Absolutely lovely hotel - secure parking from when you arrive, a warm welcome in reception. The rooms are beautiful and comfortable. The restaurant is stunning, visually and food wise. Great service at the bar, nothing was too much trouble. Highly recommended and we will be back.

Beautiful hotel right in the middle of Bourges. Our room was clean and fresh with a great shower. Drinks were served on the patio and were very reasonably priced. A great place to stop at if you are travelling further south. Bourges old town is a joy to visit with some lovely cafes, bars and restaurants.

Four stars well deserved, high-quality rooms, well isolated, in a fantastic renovated abbey, we took breakfast just for the pleasure of being in a wonderful space. Super kind staff, all of them and in particular at the reception there was a guy from Cameroon, so kind, professional and helpful, he would deserve five stars by himself. Not the city center but ten minutes to, midway between the centre and the marais

It was really nice to be back in this lovely hotel.Situated in an ideal position just a few minutes from the the centre.There’s ample parking but it can get full pretty quickly.We we’re in a well equipped room 310,it can suffer from people chatting late at night below the room as it’s sort of above one of the the reception entrances and there is some road noise but as it’s situated close to a major road junction there’s not much you can do about traffic noise.It was nice sit out in the garden and have an early evening drink.We have stayed here twice and we have found eating in at the restaurant a bit expensive so we walk into town and find a good establishment like Pizzalberto.Overall we enjoyed our stay.

We regularly stay in this hotel as we love the town and the hotel is very comfortable. However we might not stay there on a Sunday again as the hotel restaurant which is very good is not open for dinner. There is good free parking. The new Breakfast layout was confusing. Air Con leaves a lot to be desired