Bhoma Bourges - Hôtel & Restaurant

Absolutely dreadful! Initially allocated a room that was used as storage for excess beds. Shocked by the state and hygiene of the carpet leading to the rooms! Highly stained and dirty. Given a second room, upon entering a huge, damp, brown stain greeted us. Above it was old, leaking air conditioning unit. Furniture was dated and once again a filthy carpet! We had taken our dog a small Border Terrier and I was afraid for her to lie on the carpet. We immediately went and checked in at the local Ibis. I tried to request £27 euro refund that i paid upfront and was refused by the receptionist. Avoid this hotel at all times. A very stressful and unpleasant experience!

It has probably been the wordt ever experience in an Hotel. The structure has about 40 rooms in the periphery of Bourges. Already opon arrival the appearence is onf an old and badly mainteined hotel. This is confoirmed byolr tapestries and furnitures, a small and slow elevator. The decor is aligned. Our room was actually relatively large, but with dirty and badly maintained furnitures. Only the shower was modern. But behind the first impression: - The air conditioning system did not work - The antiquate fridge did not refrigerate at all - The wifi connection did not work - We had towels only for one person and one of the was already dirty. We referred to the clerk at the reception who told us that a technician would have helped us. In fact, this person id not show up. We asked to move to another room, but the clerk told us that the hotel was fully booked. After an horrible night, the morning after I was received at the reception by a member of the Hotel management. I reported again all the issues and expected to receive excuses and maybe a refund. What I gort was a "Je men fue" and a threten to have his hands arounf my throat. He also blocked the way to the stairs and repeated again his menaces. At the end, another guest arrived and I could leave. NEVER EVER AGAIN

Hôtel qui ne paie pas de mine de l'extérieur mais à l'intérieur tout est refait à neuf, avec belle déco, le personnel très sympathique, chambre très propre et literie neuve, le petit déjeuner est copieux

Excellent accueil. Personnel très chaleureux et disponible. Excellente décoration et literie. Je conseille fortement cet hôtel pour votre passage à Bourges

Je viens d'apprendre un décès dans ma famille et ne peux pas honorer une réservation pour une chambre d'hôtel. L'établissement refuse l'annulation sans frais et je dois payer quand même 72 euros pour une nuit. Aucune considération, aucun respect. Fuyez cet endroit et privilégiez des établissements respectueux.

Chambre 216 qui pue la cigarette...moquette sale et non aspirée trace sur le mur ...poussière sur la tringle de penderie...raille de fenêtre tres sale... Changement de chambre et la plus d odeurs mais draps avec brûlure de cigarette...traces ds le lavabo de dentifrice et cheveux...