Gästanvändare
14 mars 2025
Unfortunately my fiance and I had to visit Bournemouth at short notice for a family funeral. We booked the Travelodge on the seafront because I have used the company before and always had great service. Upon arrival, we went to reception to be greeted by a VERY nice lady named Toni. We were 40 minutes early for our 12 o'clock check-in, so we asked if there was somewhere we could get a cuppa as we'd been travelling since 7.30am and were tired and thirsty. She then offered to make us a drink, and when I explained that we were there for a funeral, she dropped what she was doing and sorted out a really nice room for us straight away. In the evening when we got back to the hotel, she made a point of checking we were ok, which we thought was really nice of her. We had a couple of drinks in the bar, before heading into town to meet family members for something to eat, and the lovely lady on duty pointed out a few nice places to dine. Our room was spotlessly clean and very comfortable, with tea and coffee supplied, The bathroom was a nice size with a great power shower. Although we hadn't booked breakfast we decided to have it and we certainly weren't disappointed. Proper THICK bacon, juicy sausages and a good selection of pastries etc. Upon check out Toni was on duty again and made sure we were both ok after the previous day's sad occasion. We will definitely be returning to this Travelodge and I would highly recommend it. If Travelodge bosses read this review, I can honestly say that if all your staff are pleasant and professional as those we met in Bournemouth then you have a great business. 10/10 for our experience. Well done Toni and the rest of the staff.
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