Ullswater Hotel

it wasn’t very pleasant. cobwebs around, light looking like it’s gonna fall off the ceiling and generally the place is just decorate poorly and uncaring and the bathroom is tiny. the only thing i can say is good is it comes with a hair dryer and a fridge. no tea or coffee supplys!!

So outdated, cobwebs in the bathroom, dirty door and horrible floor of the shower. The light looks like it is hang off and could fall, Ceiling is old and patch. Bed is uncomfortable and hard. Through out the night the toilet continues to make sounds and the walls must be so thin, you can hear everything from outside your room.

This hotel is absolutely disgusting the bed had no covers on, the beds were ripped and dirty, the windows were held shut by cable ties and only half a curtain at them, 3 cups in a room for 4 which was a joke as the 4th bed was a camp bed in the corner. It was an absolute nitemare and we left a day early as couldn't stand to be there any longer.

In Room 38 the bedside lamp did not work. The washbasin did not drain as the plug, once put in, could not be opened. In Rooms 38 and 39 there was no TV or telephone or tea making facility. Not even a glass in the bathroom for cleaning your teeth! It was cold, but there were no extra blankets in the cupboard.

When you see that other reviews have given a possible 3 out of 5 stars I wonder how… fake reviews? Possible previous owners? So I will give an honest opinion and review here. I’m a Dad (57) with two daughters (both early 20s) and we came down for a football match and catch up with family. We checked in midday and instantly got room access, great so far…the receptionist then told us our room wasn’t now available and we had been ‘upgraded’ , basically an extra bed, so now instead of 3 single beds we now had 2 singles and one double….. great!! The lift to the 5th floor didn’t work (no notice saying so either) so a struggle for me and my knees. Key in the Yale lock (not the safest) worked and we went in… and then that’s when it hit us. This room was literally uninhabitable, please see the pictures. What you can’t tell from some of the pictures exactly how dirty it was. I couldn’t take a photo of the smell , so believe me when I tell you it smelled like a ‘dirty persons house ‘. Couldn’t leave the window open as seagulls may have come in as there was a handy ledge for them right outside the window. Not even the dirty net curtains would have lol. I couldn’t even bare to see what was under the sheets and ended up sleeping clothes and on top of the covers. My daughters reluctantly slept in the beds. All through the night people wandered up and down the stairs and landings and didn’t seem to grasp about keeping ‘it down’ late at night. To top it off , a marathon sex session in room 45 started at 4am and went on until 6am when we had to leave. God knows what this hotel is being used for. Prior to going to bed that night I informed the lad on the desk what a disgrace our room was, said he couldn’t do anything about it as he was ‘just an employee’ ….. what!? On checkout once again said to another employee who couldn’t have given two , you know what’s ! Usually I would have demanded a room change on check in, but we had a very long journey and had to meet relatives soon after. To be perfectly honest health inspectors need to look into this establishment urgently. Book this stay at your own risk.

This hotel was absolutely horrendous, disgusting, dirty and unsafe. We arrived myself, my sister and three children under 5 and given a room at the top of the building, we could barely fit the buggy into the lift but managed, we got upstairs to our room which didn’t have the required amount of beds we had paid for, the fire alarm was hanging off the ceiling, there was water damage and damp, there was no handle to our bathroom door so my children could have been locked in. The beds were ripped, the carpet stained and damaged. We were offered to be moved however would need to “split the party” however they didn’t even have suitable rooms for this to happen. When looking for an alternative I was taken downstairs so inaccessible with the buggy to a corridor with no light and the room they offer me was dirty and had items in it and the door had a faulty lock so wouldn’t open and the gentleman snapped the key into the lock of the door trying to force it open whilst telling me it was safe. The next room smelt like a public toilet, the next didn’t have enough beds. We ended up in a room with two beds for 5 of us, with a mouldy dirty shower we were too cautious to even use, no refund despite several time requesting and no apologise.