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Verifierade recensioner
Läge och interiör4.9
Bekvämligheter4.5
Service4.5
Renlighet4.5
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Alla recensioner(12)
Positiva recensioner(11)
Recensioner med foton/video(2)
Negativa recensioner(1)
Gästanvändare
Rum Compact(dubbelsäng)
Bodde på nov. 2024
Par
1 recension
3.7/5
Publicerades 14 dec. 2024
Only wanted continental breakfast ham was dry cheese hard and curled up 9.10 and all pastries are gone .small pieces of bread hard and dry .used this hotel 17 times now and it's been lovely. What's changed ?
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Anonym användare
Bodde på juli 2024
Familj
3 recension
4.0/5
Mycket bra
Publicerades 13 aug. 2024
Though it's an old building, they have kept it neat and tidy, except the carpets. The shower room was clean, and the room was spacious. Breakfast was decent. It's slightly costlier for me, but season time.
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Gästanvändare
Superior Sea View Family 3 Room
Bodde på feb. 2024
Res med vänner
1 recension
2.5/5
Publicerades 10 mars 2024
Good location to beach,but terrible service. As a 4-star hotel with high holiday price,you cannot store your luggage. Old and bad amenities, a king bed is constructed by two single bed. My friend even drop in the gap between two beds.
Sea view room is at floor one, you can see nothing of sea,because the front of window is shadowed by the trees.
I will never choose this anymore!
Översätt
Svar från boendet: Dear Guest User,Many thank for your feedback.I`m sorry to read that you didn't enjoy your stay and that your friend faced a challenge with the bed.We do offer luggage storage on arrival ,but not on departure as we don`t have enough room to store it.Kind regards,Amy ThomasHotel Hotel Operations Manager
Gästanvändare
Havsutsikt King Size-säng eller tvåbäddsrum
Bodde på jan. 2025
Res med vänner
2 recension
4.2/5
Mycket bra
Publicerades 19 feb. 2025
The location is very good
Översätt
Bev Walker-Pugh
Bodde på maj 2023
Familj
3 recension
4.2/5
Mycket bra
Publicerades 25 juni 2023
Great location for daytime but not so much for night. Very noisy outside until at least 3am.
We had a family room and it was excellent. Loads of space in the main bedroom and then a separate bedroom with two single beds. Beds were really comfortable.
We only ate breakfast in the hotel which was buffet style. Large selection available and it was very good.
The car parking at the hotel wasn’t great. We had to drop our cases then find alternative parking. This was not easy as all nearby car parks were full - cheerleading competition on at BIC.
We really enjoyed our stay and would return.
Översätt
Svar från boendet: Dear Bev Walker-Pugh,Thank you for your feedback.Kind regards,Amy ThomasHotel Operations Manager
Gästanvändare
Bodde på nov. 2023
Par
1 recension
5.0/5
Enastående
Publicerades 9 dec. 2023
The staff were excellent, professional and could not do enough. Always happy and smiling
Översätt
Svar från boendet: Dear Guest User,Many thanks for taking the time to write your feedback, and for your kind comments regarding the staff.We hope to see you again in the near future at The Hermitage.Kind regards,Amy ThomasHotel Operations Manager
Svar från boendet: Dear Guest User,Thank you for your feedback.We`re delighted that you enjoyed your stay and we will look forward to welcoming you back.Kind regards,Amy ThomasHotel Operations Manager
Gästanvändare
Bodde på dec. 2023
Familj
7 recension
5.0/5
Enastående
Publicerades 29 jan. 2024
早餐不錯,有停車場,可以加床帶孩子。酒店對顧客特別貼心客氣。我們1月17日很晚從倫敦希思羅機場趕到酒店,戴眼鏡的前台很熱情接待我們,還幫我們拿行李送到房間。我們是來參加國標舞比賽,原本訂了4天酒店,但老師讓早來1天,後來我們又加訂了1天。住完1天,因為房型問題必須換房再住4天,我們大包小包的不想折騰,一個女性主管lady leader,特別貼心,幫我們換到隔壁,非常方便;我們定的雙床,但是新房間是單床大床房,為了我們方便,就加了1張床,我們非常感謝。而且後面幾天,她還來問候我們住的是否舒適,特別熱情周到。希望以後再來參加UK OPEN 比賽時還住這家賓館!
Översätt
Svar från boendet: Dear Guest User,Thank you for taking the time to write a review.Your feedback is important, and we hope to be able to welcome you back in next years UK dance competition.Kind regards,Amy ThomasHotel Operations Manager