Holiday Inn University Plaza-Bowling Green

Great location and friendly staff! This location has a beautiful lobby/first floor. The layout reminds me of an Embassy Suites. We had a great view from our room. The only negative I have is that they charge for parking (it was only $5 but I don’t remember seeing that when I booked).

One of the nicer Holiday Inns. Big open atrium with glass elevators. Room had a great view. Staff was helpful and friendly! My only complaint was with the bathroom. The exhaust fan didn’t work. The tub had the slanting tub that made it challenging to stand. We were there for a race. Seems like all the who’s who stayed there too.

WARNING: CHECK YOUR BILL WHEN YOU CHECK OUT. This hotel WILL NOT HONOR a contract rate or a rate given through the IHG Rewards app. THEY DO NOT ANSWER EMAILS OR RESPOND TO MESSAGES ON FACEBOOK. They only want you to call them.. you will not have a written record if you call them. I attempted to contact them several times via email (for a written record) and they won’t respond. I will not return to this hotel. I have been loyal to the IHG Brand for many years. This was the first time that the Check out bill was different than the price I was initially reserved the room for (thankfully, I keep very good records). Furthermore, I was supposed to be given Conference Rate and some how that was missed also.

During my business meetings in Bowling Green, I stayed at the Holiday Inn University Plaza. I've stayed here numerous times, and check-in is always a breeze. The staff is outstanding, they make me feel like I'm returning a familiar place. I am always treated like a valued guest. The property is well-maintained and centrally located near restaurants and attractions. Great breakfast options that dont break my piggy bank. Highly recommended!

My rating would be higher but upon arrival my room type was not ready, because housekeeping did not clean that room type on the day I arrived. I was given a different room, but it was not the right bed type. The hotel resolved the issue by giving me a suite. The downside was the suite was over the swimming pool and the smell of chlorine filled the room. Secondly, I was told that housekeeping would service the room on my second day. After returning from a long day of business, I found the room as I left it. When I asked about the room being serviced, I was told housekeeping had over 200 rooms to clean. What was odd is that the night before, I was told there were only 3 people on the floor I was assigned. Because I believe in second chances, I will return in the future. However, I will call the day before to ensure the room type I have reserved is clean and ready as well as request a room on a higher floor.

Great hotel and service. Came to watch Street Outlaws and the hotel was only 10 minutes away. The hotel was clean and room service was fast when we needed towels and extra linen. We will definitely stay again. Recommend for anyone. Family and kid friendly.

Room was spotless and well furnished. Front desk was helpful in every way. Bar was understaffed but efficient. Breakfast was great and friendly. No dinner at the time I was there, but the bar was able to prepare short orders. Hot and tasty. Good price point.

Overall not bad. The rooms seem to have a musty smell the last couple times I have stayed. Also the room key quit working each day so I had to go down to the main desk and get them to redo it each time. The TV reception wasn’t real good and the breakfast was not great especially for $15. Overall, this day was good, but could be better. I stay there pretty much every time I go to Bowling Green and the last couple times it has kind of went downhill. All the workers are great and everybody is very nice and location is awesome, but I may find somewhere else to stay next time

The staff went above & beyond in everything thing they did. The were very polite & professional. The Chef for the breakfast bar made one of the best omelet I ever had. The hotel was very clean and enjoyed our stay while in Bowling Green. We will be coming back!