Gästanvändare
1 april 2024
When reservations were made I was not told that the pet fee was $30 per dog per night. Much to my surprise for this extra $30 a night my room was not cleaned after my first night stay. My room 219 had dirt and dust in the corners, a ceiling tile that showed both mold and decay from water damage. I asked what exactly the hotel did for and extra $60 plus tax a night, I was told "oh we have to clean everything and we have to take the curtains down and wash them because people are allergic". Don't you clean after every customers stay? So, I don't believe that due to the dirt that remained in room 219 when I checked in. To whoever gets room 219, it should be pristine when you check in cuz I paid for the extra cleaning. And shouldn't the hotel be doing cleaning anyway or do they just wait for pet owners to check in to buy some super duper cleaning equipment. After I complained about the fee, they did only charge me for one dog. I feel a fee of $30 per night in unreasonable since they didn't come in and clean after the first night. Also, I wonder if they charged for the bird that was squawking on the second floor
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