Aphrodites Group

We stayed in the Zen suite, the accommodation was excellent, the bed was super comfortable, the complimentary mini bar excellent and the hot tub with TV screen very relaxing. The location is perfect, overall great value for money. Highly recommended!

We have just arrived home after an overnight stay. We had a lovely time, although they forgot our log for the fire, bottle of Prosecco paid for and also our late check out. We had to chase this up. We have since received an email from management to state they are holding our deposit because we used bubble bath in the hot tub - we didn’t obviously! And the picture they sent us is the corner of a hot tub with some foam on it. This is quite clearly the result of a chemical reaction with the hot tub cleaning products. I have images on my phone of the hot tub less than an hour before we checked out and it is crystal clear. This is clearly a way of taking people’s money and there is nothing you can do about it. There is no evidence to say this is our room nor is there actually a full clear image of the hot tub. This was our first night together without our baby and it has been completely spoilt. I wouldn’t recommend anyway because it’s massively overpriced for what it is. But based on how we feel since returning I wouldn’t want people to make the same mistake as us and book here for a special occasion. Avoid like the plague they obviously do this all the time to make extra money.

Lovely stay in the acacia suite, everything was perfect apart from the hot tub not having shelter over we saw other rooms did have shelter over theirs and we weren’t able to use ours due to the bad weather, apart from that every thing else was as expected, lovely and clean every where staff were really helpful they provided heaters as the room was cold on arrival

A lovely stay at aphrodites group, myself and my boyfriend stayed in The edelweiss suite, Room 2. The room itself was very clean and to a good standard with modern interior and very bright with nice lights. Special mention to Alana, the girl on reception…such a professional manner and so friendly and welcoming and fantastic at her job, made our stay much more enjoyable ❤️

We had a sleepless night due to the toilet making ridiculous noises all night, we love the room itself but unfortunately this experience ruined the night for us. However the Staff was kind. Understanding and helpful enough to change room for us for the following night. Stunning rooms

Myself and my partner travel to the Lake District often and have previously stayed at Aphrodities. Unfortunately room 2 didn't quite live up to previous experience. We chose the room for the hot tub and spa bath, wanting to escape the hustle and bustle of life for some much needed relaxation... When in the hottub, the room above us were often on their balcony above us. Although there is a cover, they can still see down and also hear conversations. It didnt feel very private, due to this we decided to move indoors to the spa bath... The tap on the bath didn't get hot, I understand the temperature is capped to 42° but it didn't even get that and therefore couldn't be enjoyed for long as it was too cold. The bath is clearly well used and the tiles are looking worn, the little silver covers kept popping off the jets too when in use. The taps in one of the sinks also doesn't get hot. The room above was very noisy and we could hear them banging and walking around until late. We spent time before settling for the night pulling the cobwebs off the headboard. During this i spotted what I can only describe as the remains of a previous couples night (photos attached). This will still be in the room as I refused to pull the bed out to investigate. However, as you can see in the pictures, it could do with a good hoover... I did notify reception of my findings. Breakfast, although on time was very cold, and the overnight oats were missing and had to be chased up via a phone call. Don't get me wrong, the room is beautiful, and I totally understand that there are going to be hiccups however, when you pay over £400 for a night away, I didn't expect to be so disappointed. Awaiting a reply from Aphrodities...