Nova Inn Resort

- No cups in the bathroom for drinking water -No soap dish in the shower -No electricity in bedside table power bars. -No daily room cleaning or towel service offered or provided -Smoke alarm went off at 3:15 am. No smoke in room and no response from front desk -No one manning front desk at night or in the morning to speak to in person.

Anniversary surprise saved. The lady that checked me in was nice. She compromised with me. The room wasn’t cleaned yet but I told her I wouldn’t be back to stay for about 4 more hrs so she was willing to help me out since it was an anniversary surprise so she checked us in and gave me the key and she called and told house keeping to do that room next. Overall it was a decent trip.

The property has been renovated so all of the floors in my room were brand new tile but the shower is awful! The shower floor was slippery, had only 1 door and the water never gets hot. There is nothing to hold onto and no place to put soap, shampoo, etc other than the floor. There are no elevators, so I had to drag my over 40 pound bag up 2 flights of stairs! Thank goodness when I left, the maintenance man was available to help me with it to the car. He was very nice and helpful.