Premier Inn Bracknell Central

週末人很多。 靠購物中心

Shova at the reception was absolutely lovely! Unfortunately the communication with the service centre was absolutely awful. Promised by a service centre manager that my booking was confirmed, payment had already been taken. Found out on arrival that I had to pay again. Luckily I had enough on my card to pay for two rooms again, if not I would have been left with 6 children in the middle of the night. He also promised that he would make a note on the system and liaise with the hotel. Neither of which were done. The hotel itself was ok. Very limited parking and no restaurant due to building works. No mattress protector on one bed and the other was really stained which was disgusting. All in all very dissapointed.

As a single dad, driving home to the south west from France with my two year old daughter, I was in a real pinch. At around 10:15pm, she woke up screaming, in sudden and desperate need of the toilet… And, boy oh boy, I thought I’d hit the jackpot as the familiar purple sign of a Premier Inn came into view. A hotel of countless rooms, all with en-suites, surely they would have a toilet I could use in an emergency. Well, as I’m sure you’ve guessed, according to the receptionist; this hotel has not got a single toilet that my toddler was allowed to use! Now, let me give you a mental image so you can really understand quite how ridiculous this whole thing looked. I’m there, in my shorts and Disneyland tshirt, holding a barefoot toddler with unbrushed hair who is screaming that her belly hurts and she needs a wee, at 10:30pm on a Friday night, in an area that I don’t know. So I look at the receptionist and tell her that I’m just desperately trying to get home and just need to use any bathroom in the building so that my daughter is comfortable. The staff toilet, the adjoining pub toilet, Christ I’d have paid for a hotel room just to use the toilet at this point… but no, apparently there’s not a single toilet available. So I asked the next logical question, ‘Where nearby can I find a toilet that’s open at this hour?’… Well apparently this poor receptionist doesn’t know the answer to that either!!! To cut a long story short, I found a toilet in a local Cineworld who were more than accommodating to let a toddler use the toilet!!! So, if you are looking for somewhere to rest your head, I’m guessing they have beds at this particular Premier Inn… but I wouldn’t have any drinks post-dinner unless you have the bladder of a camel.