Premier Inn Bracknell Central

房間大，附近有超市，房內冇雪櫃，但可到旁邊餐廳取冰桶，稍為不便，其他服務尚可

Location wise it was perfect for our legoland trip. And 5 min walk to the lexicon. Staff were very polite. The hotel was very clean. The rooms were spacious and comfy. At the restaurant the evening meal was much better than I expected, Caroline was a star. And the breakfast was better than expected too. Everything cooked fresh, all the juices and water ice cold, the pastries were fresh and not the usual stale cold ones. Highly impressed

All the staff in Bracknell Central are so brilliant. My car broke down and they were really good and understanding and accommodating. They are friendly and efficient. Shout out to Jess, Caroline, Jamie and Shova thank you for your help x

Booked a room with breakfast on the website without any issues. After travelling for six hours, I arrived to check in only to be told that the restaurant was closed – meaning no dinner and no breakfast, despite having already paid for it. I was then advised that if I wanted a cooked breakfast, I would need to walk to Morrisons in the retail park, around 15 minutes away from the hotel. This is extremely disappointing, considering I booked through the website, was not informed of the closure, and payment was taken for a service I couldn’t receive. Although the breakfast was refunded, the whole reason I booked was for the convenience of everything being available on-site. There was no compensation or reduction in the room rate as a goodwill gesture, which feels like poor customer service, especially given that the works at the site appear to have been ongoing for some time. The room and the bathroom where fine, no complaints there.

I would like to say a big thank you to Caroline on reception, I had my 4 year old granddaughter with us and forgot nappy pants, Caroline took time out to run to her home for puppy pants to put on the bed, thank you so much for going the extra mile to help me out and have a great night's stay The Homer family

Fairly standard Premier Inn, with a nice family room (which was a long walk from reception!). Having said this, the room was quiet, and nice and cool. Main reason for not giving a higher rating was the construction work going on in the hotel, which meant the parking was rather limited, making it a little stressful whether we would have a space when we got back or not!