Livit Serviced Apartments

I would not recommend this place to anyone! We drove nearly 3 hours there to just walk in and look at the room and drive 3 hours home. The room was disgusting, there was a broken table, bedsheets all dirty, the door to the apartment was so flimsy we felt so unsafe. After talking to the manager we were informed we would get a refund for our stay , however after multiple calls and emails we are still awaiting the refund. They are just robbing people

DO NOT UNDER ANY CIRCUMSTANCES STAY HERE My partner originally arranged to book serenity apartments. However, serenity apartments said they would accommodate us in what was basically their sister hotel/apartments, livit, as they had reached full capacity. They assured us that the alternative accommodation was owned by themselves, in association with their friends and that the accommodation was identical, meaning that it was an extension of their business and that livit upheld their standards, as well as providing all of the same facilities, amenities and level of cleanliness. BOY WAS WE WRONG!!!!! It is not very often I am lost for words. However, as I unfortunately stepped through that door and in to the hell hole, I instantly felt as if I was in the matrix. It was as if I was transported into a telepathic nightmare. The outside of the property resembled something of a dilapidated, old council housing block which was being prepared for demolition (wishful thinking- I know!) It was drab, outdated, dirty and quite frankly looked like a destitute, barren structure. Through the old fashioned, filthy windows, you could see cheap tack Amazon LED strip lights lacing the corridors. Upon entering the hell hole, we were taken into “reception.” Inside “reception,” it looked like a knocking shop with a few broken spinning chairs, with paper scattered all over and an old 1990s Microsoft computer. There was also an open door to a room just covered in tat, mess and electrical cables (how safe and professional.) The guy, as we were meant to be staying in serenity had the nerve to take the fee of £220 for the room as well as a £100 safety deposit, and then jokingly said the £100 would only be returned if we was “good.” The guy then guided us down the dirty corridors to our “room.” The corridor had old broken furniture scattered in spaces, broken stained dirty tiles and I cannot tell you how BAD the smell was. The whole building REEKED of stale cigarette smoke, ********* and weird incense sticks, it was DISGUSTING. The room doors were cheap, flimsy wooden doors with a number slapped on. The door resonated that of Jeffrey Dahmer’s. Upon entering the revolting room, the smell was just as bad, if not worse. The room was very dark, and I don’t know if that was a blessing in disguise, because I would dread to think what the room looked like lit. The room was REVOLTING. In the living area there was a crumpled, old prune like leather sofa, which only god knows what had occurred on there. Also, there was a mirrored side table, which top part was smashed to smithereens. The bedroom had an old, flattened, grubby soiled grey carpet with a round circular bed plonked in the middle. The bedding was fake Versace, it had never ever been ironed and certainly looked as if it hadn’t been washed in a LONG TIME. The bed was not even made up properly. Honestly, I cannot tell you how bad the room truly was, it was like something out of a *******. We was in the room all on 30 seco

The hotel is absolutely awful, there are people living in it, it looks like a council estate building. It stinks of **** and cigarette smoke actually inside the room so enjoy that second hand smoke feeling lol. The walls have punch holes and marks galore. The bed has bedding on from decades ago and the pillows stunk of oily old hair. It's really really awful. The hot tub is the only good bit but some rooms it doesn't even work absolute joke. It's a proper scam and you'll never get your money back. Oh and there were about 1000 cig burns all over the furniture