Comfort Inn Bourbonnais Near I-57

The hotel is quite clean and has all the amenities you need for a comfortable stay. The staff, especially Roxanne, were exceptional. They are a lot better and more hospitable than the 5 star hotels.

The spa has been down.

The hotel's cleanliness and facilities were subpar, with a noticeable musty odor. Additionally, the pool was out of service, and the breakfast provided was of poor quality. However, the hotel's location was convenient, and it offered ample parking space. The customer service was generally satisfactory, with the exception of the individual responsible for managing the breakfast service.

Hotel is very dated and upon entering the hotel smells very musty. They no longer have a fancy lobby area as shown in the pictures, but 8 slot machines that one of the employees was playing when we arrived. There is a large posted sign that there is no gathering space or "parties" allowed in the area where breakfast is held. Bed was a spring bed and not comfortable. Room was dirty as the walls and doors are not wiped down. Flickering light bulbs, dirty carpet and only an outlet on the lamps in the bedroom. The clientele seems suggestive honestly as 3 different groups were outside smoking **** and it was quite dark in the parking lot. Won't return here and wouldn't recommend.

The staff was decent, it took a while for them to warm up and show a smile or a kind greeting but they did come around. The breakfast was good, and the eating area was clean and nice for our family. The pool was decent, slightly warm. We were able to enjoy our time in the pool. The hot tub was closed for repairs. The room was something to be desired. We are not a family that needs a lot of fancy things. So for instance when our mini fridge is wobbly or there are large paint chips off the wall and a couple chunks of food on the floor when we walked in for the first time we just cleaned up and moved on. The biggest issue I had was the smell. I bought some Febreeze at Target right across the road and sprayed the bed linens and carpet hoping that would take care of it all. Later that same evening when we returned the smell was worse. By day 2 evening, we check out morning of day three, I figured out the smell is coming from the AC unit. It smells like dirty feet old stinky, musty, dirty feet. Meanwhile my daughter, son and myself have all come down with sore throats, runny noses, and have no fevers. We spent a few hours in the room each day while my husband was working on business and he has been fine. I am really thinking we have been breathing in moldy air. It has just been disappointing. Unfortunately we will be staying somewhere else the next time we come to town until we know this hotel gets the AC units fixed bc I can’t be breathing in that moldy air again. It was so bad.