Premier Inn Braintree (Freeport Village)

這邊確實交通方便環境也不錯，到附近周圍地點都算方便，下次還會選擇來這邊入住，而且早餐也算豐富，很不錯吃

Pleasant stay with my family for one night. Staff were very welcoming and check in was easy. Bed was comfy, breakfast was great as it was cooked fresh. Location was convenient, walking distance to Braintree Freeport, with shops, restaurants & cinema which was handy. Will stay again on our next visit.

An absolute health hazard is the only way I can describe this hotel. We booked to stay from Christmas Eve for 5 nights whilst visiting family for Christmas... We didn't even stay. We got to our room and from the second we got into the room, we knew immediately we could not stay in this room. Black mold everywhere, grease and holes all over the net the curtain, shower was covered in rust and mold, sink countertop was filthy and the heater was covered in rust and wouldn't turn off so we walked into a room that was just engulfed with the smell of burning metal. We went to reception and were given a second room... This one was worse. Black mold all around the window and along the shower curtain, build up all around the shower and sealant and the taps were covered in blue rust. The heater was also the same as the first room. We decided there and then we needed to get a refund and leave. The receptionist couldn't refund us and told us we had to contact gust services after Christmas. She ended up altering our stay from 5 nights to 4 so that money would at least come back and we'll have to deal with getting the rest back for the 5th night when they're open again. I have disabilities and health conditions that this room would have caused massive issues with, to the point I could have ended up in hospital if I had not noticed anything. Completely ruined our Christmas eve. We ended up at the Holiday Inn nearby and thank god for them! Super clean room which is twice the size of the ones at this place, wonderful service (we were given chocolates, minced pies and hot chocolate on arrival) free breakfast (which is delicious and lots of options including gluten free!), bar is open until midnight and they have looked after us! So if you're looking for a hotel in this area, go there instead! Avoid this Premier Inn like the plague, mainly because you will probably catch the plague if you stay here!