Motel 6 Brampton, on - Toronto

Last minute trip to stay not too bad it was alright for a motel

I tried to make a reservation for an employee for one night with a late check in. First I was told they couldn’t hold a room because it was on a first come first serve basis. Then I explained that it was for an employee who was working late and I wanted to pay in advance. The woman on the phone said oh, in that case yes when I told her it would be a late check in, she said oh no we don’t do that. I tried to ask her several times what difference does it make when she checks in as long as I have paid the bill then she announces that there’s somebody in front of her who’s going to take the room and refused to answer me or give me any further information . This was one of the worst. Unacceptable experiences I’ve ever had and it’s a motel six, hardly worth the effort. I will never try to get a room there again there’s plenty of hotels that would be happy to have business with my company. Shame on her maybe the hotel needs to re-assess their staff that represent them.

When we rolled in there were 2 police cruisers at the front entrance. When we checked in we were required to pay for our stay in multiple transactions which was annoying. Lady at the counter was nice though. The elevator feels like it’s going to die and you will be stuck there. When we got off the elevator there was a pile of garbage and an immediate smell of urine. When we got to the room it was pleasantly so that was a positive. Seems relatively clean in the room but there is no coffee maker which it did say was included. TV worked but isn’t very clear and the mini fridge looks like something melted on top of it. Washroom was ok but seemed to has burn marks on the bathtub and the air vent was so dirty the grime was pushing through. This was a business trip and we have stayed in many other hotels in the chain but wow extremely disappointed in the standards or lack there of at this one. Our second room we had was even worse 3rd floor smelled of cigarettes and urine, the floor in the room was sticky, the AC didn’t seem to function properly. Washroom was dirty, there was a whole in the laminate flooring. While the price seems good pay the little extra and find a different place to stay.

I have stayed at other Motel 6 locations in the GTA and had pleasant experiences, but this Brampton location was just horrible. I would give this location zero stars if it was possible. I'm still here at the moment, just about to check out, but I couldn't wait to write how bad this place is. All the things wrong with the room first (room 340): - REEKS OF CIGARETTES, even though this is a non smoking room - a few light fixtures do not work - remote control missing back piece, exposing batteries - bed and pillows are a joke, so uncomfortable - toilet seat has weird stains on it - room is very tiny, not worth the full amount of a regular room Major reasons why I will never return: The WHOLE motel smells like cigarettes. I called front desk to ask if the smoke alarms are wall decorations because clearly they do not work if there a constant smell of cigarettes and ****. Everytime someone would light up, the smell would come into our room through the vents. I have asthma and it was very uncomfortable smelling that stuff all night. The front desks response is "we are non smoking but we cant stop people so oh well." If you are someone who likes to smoke, then I would definitely recommend this place because they welcome it. Lastly, there were some very inconsiderate people running through the halls, laughing and yelling all night long, preventing us from getting any sleep. I called front desk again and they claimed they will send security which of course did not happen because the noise happened from 2am to 8am. Imagine our night with that headache. Overall, I will never return to this ashtray filled with non caring employees. Stay away!