Residence Inn Bridgewater Branchburg

Excellent Customer services was incredibly. Upon checkin Brandy was Amazing.. love her

Good hotel, poor management New construction, good rooms, great pool. The hotel itself is very good but its very poorly managed. The major issue was - the sofa bed in our room reeked of urine. Upon pulling out the bed we noticed baking soda sprinkled all over the carpet to mask the odor (see pictures). A window was also left crack open by the staff so clearly the management was aware of the issue but they still assigned us that room, totally unacceptable. The front desk staff also seemed clueless. Before booking the room I called to ask if the pool water is heated, she very confidently said just the room is heated not the water but that was inaccurate. Hot water was constantly added to regulate the water temp. i almost cancelled my booking but took a chance and it worked out. Now comes breakfast, the food was very good but what another reviewer mentioned about staff policing guest is 100% accurate. There were a lot of senior citizens when we stayed and the lady was going crazy ordering seniors and kids to "use tongs", "this is the right way to open the cereal container" and so on. People stay in hotels to relax not to be schooled. Overall I would def stay at another residence inn but not at this location.

Was clean , pool was amazing, shopping 2 minute drive, breakfast was so good and lots of options!

There’s old guy in the breakfast area who was policing everyone in the breakfast area. My child was trying to fill his bowl with cereal he let him pick up the few flakes that spilled out and put it in his bowl, I have never seen such thing in my life even in 2 stars hotels. But I thought the lady in the front desk was super nice. Also the room and the pool are good, but unfortunately this guy ruined it for. I will never come to this hotel again

Pristine and friendly. 5 ⭐️ From the moment I walked in to the moment I left the staff were incredibly courteous, warm, and very accommodating. The rooms and hallways are pristine. I thought that the accommodations throughout the room were wonderful. From the set up of the furniture to the small touches such as wine, glasses, and salt and pepper shakers. Incredibly homey and nice. There were places to plug your phone into, and the seating areas were perfect. Everything worked except for the hot water in the shower. But I believe that is something that the hotel was working on as they needed a part for the water heater. The breakfast was delicious and hot. I would definitely stay here again and would highly recommend. It was also quite affordable in my opinion.

Excellent hotel The Residents Inn was excellent! The service and room were above average. The front desk staff were very helpful.